Someone once told me that when you do a search from the CUPC client, it does a live search of the LDAP directory. Is this true?
I have a situation where we are changing extensions for many users. My CUCM 6 server that is also integrated with LDAP sees the change as soon as a full re-sync is performed. However, my CUPC client doesn't reflect the change. When someone searches for a user whose extension has been changed, the old extension is still there. We've restarted the cupc client and there is still no difference.
Both the CUCM and CUPS 7 server point to the same user search bases. LDAP integration uses the ipphone field to pull telephone information.
I don't know why we are not seeing the new extension.
p.s. the new extensions have an asterisk (*) in front of them. Not sure if that makes a difference.