Can't debug from CRS Editor

Unanswered Question
Aug 27th, 2009
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when I try to do a reactive script debug i get the following error


when i try to debug a script, i get:

"Engine hostname list is empty. Check the LDAP for enabled CRS Engines"


please let me know how to resolve this

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Overall Rating: 5 (6 ratings)
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John Irey Tue, 09/01/2009 - 18:20
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Have you tried it with the editor on the server? I ask this because I have seen this error when there have been port restrictions on the network. That is the easiest one to diagnose, given the using the editor on the server requires no network ports.

lmallows1 Mon, 09/07/2009 - 19:08
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I had this problem too, after I had changed the server IP address.


I found there was an error in the MEDT logs at ...ClusterProfileInfo.getIpAddress. When I looked in ..\wfavvid\ClusterData\profile.ini, there was no IP address configured.


I added the IP address, restarted the node manager, and was able to debug scripts after that.

rockstar72 Tue, 04/13/2010 - 14:43
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Fantastic answer - you just saved me from a TAC case.

Thanks.

sandovalandres Fri, 01/15/2010 - 15:00
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Hi, I checked the profile.ini file and for some reason I was pointing to an incorrect IP so I changed it and it is working fine now. Thanks a lot!!!

shohamshalom Tue, 05/21/2013 - 05:10
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hay


i have the same issue with  UCCX 8.5.1.11001-35


i checked the ini file :



#Tue May 21 14:08:53 IDT 2013

clusterProfile=default

port=6999

Completed=true

latestUpdateTimeStamp=0

ipAddress=10.101.81.21;10.1.91.25




i c the cluster ip address


any idea ?


tk


shoham

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