External Grammars with CVP

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Aug 27th, 2009
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I am having some issues trying to use external grammars in my CVP deployment. Inline grammars work fine but when I try using external I receive an error message error.noresource. Any ideas on where to look? Or is there additional configuration required for external grammars? This is CVP 4.1. Thanks in advance.

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mchin345 Wed, 09/02/2009 - 15:02
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It seems to be a configuration issue with the external grammar (either the URL or the actual grammar source).

The most common reasons why the error.noresource is thrown by GW are:

- URL for the external grammar is not reachable by GW. Note that VXML Server does not fetch the grammar at all

- The URL is a partial one preventing GW from fetching

david.macias Wed, 09/02/2009 - 15:09
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If using Nuance, look at the trc.log or the SWMS log.txt.


david

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