uccx scripting help

Answered Question
Aug 27th, 2009

Trying to use the Record step along with Create, Attach and Send Email steps. The purpose is to record a voice message and send directly to exchange with a .wav file attachment, since unity connection does not do this.

It actually works with 1 issue, if the caller does not press "#", and just hangs up after leaving the message, the rest of the script does not execute and the email does not get sent.

Is there a way to make sure the rest of the script executes and will send whatever was recorded before the caller hung up?

I have this problem too.
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phifdd4305 Thu, 11/07/2013 - 14:44

I'm not able to get to that post. Is it still acive? Can i get the answer?

Peter Buswell Fri, 01/24/2014 - 16:40

Jonathan I am trying to read your answer but when I click on the link, it just goes to the main page.  I have this issue and I would like to know a solution.  


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