volume levels using CUE and forwarded calls

Unanswered Question
Aug 27th, 2009
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We are using a UC500 system with analog ports and trunks to the PSTN. Users claim that when hearing


voicemail from IP phones in the office the messages are load and clear. However, if they call in from the


PSTN and listen to the messages the volume is very low. How can we pump this up. On what might be a similar


note, some users call forward their extensions to outside numbers. These forwarded calls also sound very low


in volume. How can we fix this?


Thanks,

Diego

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kelvin.blair Thu, 08/27/2009 - 18:50
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You need to adjust the input gain and output attenuation of your FXO ports. I good setting that seems to work for me is input gain -3 and output attenuation 3.


rate this post if it helps.

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