product registration

Unanswered Question
Aug 27th, 2009

I just bought the RVS4000.  It is slightly annoying that the admin site built into it can't fetch new firmware/ips direct from cisco, but nevertheless...I was looking for somewhere to register so I could get an email when new firmware/ips is posted.  Is this possible?  I can't seem to navigate the crazy maze of the cisco small business site.

I have this problem too.
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nextcomm10 Thu, 09/10/2009 - 06:40

David, where should we register the Cisco Small business products?



daviddun Thu, 09/10/2009 - 06:46

Good Morning,

The routers are not registered anymore for the Cisco Small business line.  This process was a Linksys based idea and was not carried over to Cisco Small Business products.

But I will tell you that a new firmware was just posted for the RVS4000

All support is based off the serial numbers.  If the customer has a valid receipt then we use it as the date timeline.

Have a great day :)