andrei.goncalves Fri, 08/28/2009 - 04:37
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This notification is done by the SRST router...


Once the link is down, Unity will not be able to reach the ip phone


Andrei.

Rob Huffman Fri, 08/28/2009 - 05:02
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Hi Rich,


Just to add a note to the tips from my friend Andrei (+5 points Andrei). You will probably find this doc interesting;


Integrating Cisco Unity with Cisco Unified CME-as-SRST


http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/integration/unity/configuration/guide/cme_srst.pdf



Hope this helps!

Rob


andrei.goncalves Fri, 08/28/2009 - 05:23
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Hi Rob,


I took a look in your doc...


In it, the Unity is in the remote site... is it possible to have the Unity in the main office and do the same ?


I'm thinking of this because I could have the Unified Messaging with MSExchange in the main office..


when the link comes up, I could check the voicemail in the MSOutlook..


Thanks.

Andrei.

richb1971 Fri, 08/28/2009 - 05:38
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Hi Rob/Andrei,


Thanks for doc Rob. My situation is same as Andrei-Unity is on main site. I know I can configure phones to dial Unitys full external number but how does Unity notify remote site phones of a message when SRST mode? Is it possible?


Rich

Rob Huffman Fri, 08/28/2009 - 06:31
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Hey Rich,


I'm very sorry I completely mis-read your original question :(


Note: Message waiting indicator (MWI) integration is not supported for PSTN access to voice-mail systems at central locations.


http://www.cisco.com/univercd/cc/td/doc/product/voice/srst/srst40/srst40ad/srs_mail.htm


Hope this helps!

Rob

andrei.goncalves Fri, 08/28/2009 - 06:39
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How about using a Unity Express in the router... during the SRST mode, Unity Express could receive the calls, store messages and I think MWI is supported...


Is it possible ?


Thanks.

Andrei.

richb1971 Fri, 08/28/2009 - 06:45
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Thought so Rob :( Thanks for confirmation.


CUE:

I believe so but how would you retrieve messages if WAN came back up? Does CUE push messages to Unity when network is restored?


Rich

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