08-28-2009 05:30 AM - edited 03-15-2019 07:32 PM
I can't find where this is configured - or how to turn it off, but all inbound calls show up with a caller ID prefixed with a 9
CUCMBE Version 7.0(3)
Any ideas?
Solved! Go to Solution.
08-28-2009 05:46 AM
You may check the "Service Parameters" and search for National Prefix, or you may also check your Gateway page
08-28-2009 05:46 AM
You may check the "Service Parameters" and search for National Prefix, or you may also check your Gateway page
08-28-2009 06:01 AM
Hi,
Checked both and cannot find anything related to a 9 prefix...
08-28-2009 07:57 AM
Then look at the translation patterns
HTH
java
if this helps, please rate
08-28-2009 08:28 AM
It maybe being added at the Gateway as a voice translation rule.
Rich
09-01-2009 03:30 AM
Hi,
Thanks for all the replies but it is not a Tranlation in the Gateway of in Call Manager.....
Any other ideas - I'm out of them.
09-01-2009 03:30 AM
Hi,
Thanks for all the replies but it is not a Tranlation in the Gateway or in Call Manager.....
Any other ideas - I'm out of them.
09-01-2009 03:47 AM
I do have Translation Patterns in the Call Manager for DID's. I only take the last 4 digits of the calling number and replaces them with the 4 digit DID.
I cannot see anywhere in there where a 9 would be added.....
Thanks,
Heath
09-01-2009 03:52 AM
Hello Heath,
Is the gateway in which the calls enter the network H323 or MGCP? If it is H323, you may want to look in the gateway and see if you have any voice translation rules that could be prepending a 9 to incoming calls.
Hope that helped, if so please rate.
09-01-2009 03:58 AM
I am using MGCP - no tanslation rules in the Gateway.
09-01-2009 03:55 AM
Hi,
What protocol do you use to connect to your voice GW?
How are ANI digits expected to come from your provider?
09-01-2009 03:59 AM
MGCP...
We debuged an see only the 4 digits come from the provider.
09-01-2009 05:37 AM
What is coming as calling number?
09-01-2009 05:57 AM
The debug shows the 10 digit number in the calling number field.
09-01-2009 06:47 AM
So if you get 234 234 5678 from your provider and you don't have translations in VGW, in CUCM and have no incoming calling number modifications in CUCM GW config or in Services config and you still see 9 234 234 5678 on your phone, then you should check again :) There is just no other place to have such a config.
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