CUCM 7.1.2 - Call-Forward No Answer Internal and External

Unanswered Question
Aug 28th, 2009
User Badges:

Hello,


I'am trying to call forward to my main AA from a one line 7911 phone when there is no answer. However when the ring duration runs out if sends it to unity and says there is no mailbox, which there isn't. When I set call forward all to the main AA it works. Does this have to do with the default behavior of call-forward? Is there any work around to this? Thanks


Jason

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Jaime Valencia Fri, 08/28/2009 - 08:34
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    2011

Default is original called number is used to determine mailbox, if 7911 line has no VM it's expected.

You would need to configure forward routing rules in Unity to catch the call


HTH


java


if this helps, please rate

Actions

This Discussion