I've a strange issue with enterprise data on CAD on CCX 7.0(1) SR3.
My CallCenter application is based on 2 scripts and so 2 CCX applications: in the first one I collect all the information from the callers and set on a session; in the second one I get all info from the session and put the calls in queue on a CSQ.
The information collected should be displayed on CAD using enterprise data.
All works fine if the external caller calls directly the CallCenter CTI Route point but if the caller calls the operator and she transfers the call to CTI Route Point the enterprise data missing from CAD.
I try to debug both scripts without find anything wrong.
Thanks in advance.