We are utilizing user tracking to monitor/manager switch port usage on our Cisco switches. In one part of our network we have a pair of Cat 6513's that have a few hundred servers attached to them. Firewalls sit in front of the 6513's, so the default gateway for all the servers is the firewall's IP address. The router in the 6513 is basically not being utilized as a gateway for the servers. None of the servers are showing up in User Tracking.
We have other Cat 6500's in our environment that are being tracked properly by User Tracking.
I am trying to understand why we are not seeing any of the servers mac and/or ip addresses in User Tracking. If there is a reason, what are my alternatives to getting this working. I believe this configuration must be a common configuration with switches sitting behind firewalls.