7911 ip phone hang while load file upgrade

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Aug 30th, 2009
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While new installation 7911 ip phone are getting hang in the process of load file upgrade from SCCP11.8-3-2S to SCCP11.8-4-1SR2S due less bandwidth between CCM & IP phone. In hang ip phone its key and display does not work even after rebooting. Even factory reset keys does not work. Is there any way to make these hang ip phone work again.

Correct Answer by paolo bevilacqua about 7 years 8 months ago

If you search the forum, it has been discussed many times.

Of course you have to unzip the files as mentioned before.

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paolo bevilacqua Sun, 08/30/2009 - 04:32
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Yes, use tftpd32, set dhcp option 150 to be PC address, and you should be able to load all files.

abhasjain Sun, 08/30/2009 - 06:12
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Hi


plz tell mw what all file I need to keep in tftp server root directory. Is any cahnge in file name is required.


Thanks,

Abhas Jain

paolo bevilacqua Sun, 08/30/2009 - 06:51
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All the files found in the .ZIP distribution.

abhasjain Sun, 08/30/2009 - 07:54
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Hi,


Is there any document available for this?

Do I need to unzip & then put file in tftp?


Regards,

Abhas Jain

Correct Answer
paolo bevilacqua Sun, 08/30/2009 - 08:15
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If you search the forum, it has been discussed many times.

Of course you have to unzip the files as mentioned before.

midhun_km Wed, 05/04/2011 - 09:22
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Hi abhas,



Please tell me how to do the same.

I'm also facing the same issue.


Good day...

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