TCL script problem with CUCM 7.0

shamudra2000 · ‎08-31-2009

Hi,

I have configured CUCM 7.0 cluster, H.323 voice GW (3845 router with VWIC2-2MFT-T1/E1 card). Ihave no IVR. So, I have configured default TCL script version 2.1.2.2 on the Gateway. It is working fine with the option dial by extension, but when I press 0 for operator, it is not working & also hunt is not working. But my dial-peer configuration for operator is ok, as I can dial the operator from dial by extension option.

I need the operator option urgently. pls. help me.

paolo bevilacqua · ‎08-31-2009

Likely it is not configured correctly, you always need to post configuration when dealing with routers.

shamudra2000 · ‎09-01-2009

router config is attached

paolo bevilacqua · ‎09-01-2009

Since you are using FXO, you need to remove "param aa-pilot". If still problems, collect "debug voice application script" with "term mon".