Services to be activated on CCM to integrate with CUPS

Unanswered Question
Aug 31st, 2009

I read in Deployment Guide for Cisco Unified Presence Release 7.0 that I should activate the following:

1 Cisco CallManager

2 Cisco TFTP

3 Cisco Extension Mobility

4 Cisco Communications Manager

5 Cisco IP Phone Services

6 Cisco AXL Web Service

I could not understand which service is required in 4 and 5??

I have this problem too.
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htluo Mon, 08/31/2009 - 04:04

The minimum you need to activate is:

Cisco CallManager (for call processing)

Cisco TFTP (for softphone configuration download)

Cisco AXL Web Service (for database synchronization)

Cisco CTIManager (for desk phone control)

Thanks!

Michael

http://htluo.blogspot.com

JustForVoice_2 Mon, 08/31/2009 - 14:50

Thank you Michael

but what I need is to know what is meaning of:

Cisco Communications Manager not Cisco CallManager.

and Cisco IP Phone Services. for sure to implement I have to create services for IM but is there any service required?

and what about extension Mobility?

htluo Mon, 08/31/2009 - 17:53

I don't recall there's a service called "Cisco Communications Manager". Where did you find it?

Thanks!

Michael

JustForVoice_2 Mon, 08/31/2009 - 20:23

In Deployment Guide for Cisco Unified Presence Release 7.0

at the end of chapter 3

Verifying That the Required Services are Running on Cisco Unified CommunicationsManager

Make sure that the following services are running:

1 Cisco CallManager

2 Cisco TFTP

3 Cisco Extension Mobility

4 Cisco Communications Manager

5 Cisco IP Phone Services

6 Cisco AXL Web Service

htluo Tue, 09/01/2009 - 03:59

I think it's a mistake in the document.

There's no service called "Cisco Communication Manager".

As for "Cisco IP Phone Service", it's for an optional CUPS feature called IPPM (IP Phone Messenger). If you're not going to use IPPM (which most people don't), you don't need "Cisco IP Phone Service".

Michael

http://htluo.blogspot.com

JustForVoice_2 Tue, 09/01/2009 - 14:51

Thank you Michael

but I think there is no service called Cisco IP Phone Service

and what about Extension Mobility??

htluo Tue, 09/01/2009 - 15:42

You are right. There's no "Cisco IP Phone Service".

Extension Mobility is not required.

Michael

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