Problem writing to startup config on ACE 4710

Unanswered Question
Gilles Dufour Mon, 08/31/2009 - 04:09

we have seen this once in the past but could not reproduce.

Are you logged in as admin user ?

If not, try to logg with the username admin.

If that does not work, you need to get the debug-plugin from the TAC and delete the startup-config file from /TN-CONFIG/Admin.

Once the file is deleted you should be able to do a 'wr mem'

Gilles.

Gilles Dufour Wed, 09/02/2009 - 03:31

no other alternative.

The TAC is the only solution to get the debug-plugin which is required to manually detete the startup-config file.

But before deleting it, once you get the debug-plugin, do a 'ls -l /TN-HOME/Admin/startup-config'

If the problem exist with a different context, replace Admin with the appropriate context name.

Gilles.

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