09-01-2009 01:06 AM - edited 03-13-2019 06:37 PM
We have upgraded to 7.1 and our users have alerted us to something interesting and annoying.
It appears that the Called Number/Name is retained on the Calling Party phone even when the Called Number is;
Picked Up within a Pickup Group
Forwards on Busy/No Reply
Is Transferred to another phone
This is causing confusion for our users who are used to seeing the called number/name change when it is directed to another phone.
I am thinking that this could be a bug in CUCM 7.1, I have had a search for any parameter that is new as this was the default behaviour with our previous versions 5.1, 6.0, 6.1 and 7.0.
I have rebooted our Publisher and 2 x Subscribers as a basic measure to see if this restores the logic but the issue still persists.
Has anyone else encountered this on their CUCM?
Regards Kim
09-02-2009 04:58 AM
I found the answer;
Service Parameters => Publisher => Cisco CallManager
Clusterwide Parameters (Device - General)
Always Display Original Dialed Number Required Field*
This was a parameter I have never had to alter in previous versions of CUCM and may be new, I am not sure, setting this to False solves the issue.
Regards
09-02-2009 05:39 AM
Hey Kim,
Thanks for posting up your solution to this issue! +5 points for this very kind follow-up.
Cheers!
Rob
09-02-2009 05:48 AM
Hi Rob,
thanks for taking the time to read my post. It's always a pleasure to read your input.
Kim
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