Fax to E-mail cut off half way

Unanswered Question
Sep 1st, 2009
User Badges:


Im using Cisco 1751-V as voice gateway

and I configured the onramp fax-to email

When I receive from sender that using ATA-186, I only can receive half page then cut off.

But when I receive fax from other people, its working well.. can receive the whole page.

And when the sender (with ATA) sending fax to my Fax machine, its working well. I can receive the whole page on my fax machine.

Is there any additional configuration to the Voice Gateway to receive fax from ATA Sender ?




Below is my conf

fax interface-type fax-mail

mta send server port 25

mta send subject Fax server received a new fax from

mta send with-subject $s$

mta send postmaster fax@domain.com

mta send mail-from hostname domain.com

mta send mail-from username fax


service onramp flash:app_faxmail_onramp.


voice-port 1/0

cptone SG

timeouts interdigit 3

connection plar 67288888

music-threshold -70

bearer-cap Speech

caller-id enable


dial-peer voice 660 mmoip

description Fax to Email

service fax_on_vfc_onramp_app out-bound

destination-pattern 67288888

information-type fax

session target mailto:faxsingapore@domain.com


dial-peer voice 661 pots

service onramp

incoming called-number 67288888


port 1/0


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
paolo bevilacqua Tue, 09/01/2009 - 03:23
User Badges:
  • Super Gold, 25000 points or more
  • Hall of Fame,

    Founding Member

which exact IOS are you using ?

Nicholas Matthews Tue, 09/01/2009 - 04:20
User Badges:
  • Red, 2250 points or more

Try adding:

voice service voip

modem passthrough nse code g711u



This Discussion