Cisco View 2811

Unanswered Question
Sep 1st, 2009
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Dear All,


I have updated Cisco view package as below from Cisco website,

below is my IOS Version, but i could not get the Cisco View of this device,


what could be the problem



Number of Packages Selected for Install : 1

For Product(s) : CiscoView

Install Invoked by user : admin

The Package(s) Selected for Install :

NGMARShare

Successfully installed packages (2):

NGMARShare(1.4) ,Rtr2800(8.0)

Installation Completed for : CiscoView


----------------------------------------

Cisco IOS Software

, 2800 Software (C2800NM-ADVSECURITYK9-M),

Version 12.4(10c)

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Joe Clarke Tue, 09/01/2009 - 07:46
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Post the list of contents under NMSROOT/MDC/tomcat/webapps/CVng/WEB-INF/classes/com/cisco/nm/cvw/devpkgs and NMSROOT/www/classpath/com/cisco/nm/xms/psu/pkgs/cvw.

Joe Clarke Fri, 09/04/2009 - 08:24
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Shutdown Daemon Manager, then copy all of the .zip files from NMSROOT/www/classpath/com/cisco/nm/xms/psu/pkgs/cvw to NMSROOT/MDC/tomcat/webapps/CVng/WEB-INF/classes/com/cisco/nm/cvw/devpkgs. then restart Daemon Manager, and you should be able to view the 2800.

networking11 Fri, 09/04/2009 - 09:10
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Dear Clarke,


following error is displayed after doing that copying


Message

Cannot find applicable device package for DEVICE.

This error could be due to one of the following:

- The device package for this device type is not installed.

- Device support for this device type is not available.

- You are trying to open a component inside a device.

To correct the problem, either install a device package for the device type, or open the parent device to manage the component.

Joe Clarke Fri, 09/04/2009 - 09:29
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Make sure the casusers group has full control over all of the .zip files in both directories.

networking11 Mon, 09/07/2009 - 03:24
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Dear Clarke,



if u dont mind how can we conclude the above one

Joe Clarke Mon, 09/07/2009 - 05:48
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As I said previously, make sure the casusers group has full control over all .zip files in both directories. Post the output of:


cacls *.zip


From both directories.

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