MWI issues on Unity Connection version: 7.0.2.10000-38

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Sep 1st, 2009
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We are thinking about moving to Unity Connection. We are running it with a limited amount of people. We have run into a problem with MWI. When a message is received the MWI works BUT if the message is left overnight the light will go away. I am able to resync the MWI manually on the user or the system.


Has anyone run into this?


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Rob Huffman Tue, 09/01/2009 - 06:44
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Hi Kevin,


The first thing that comes to mind is that these "Pilot" users still have a mailbox configured on the "old" system and that the MWI resync from the "old" system is turning the lamps off over night, when it doesn't see any messages.


Just a thought,

Rob

Rob Huffman Thu, 09/03/2009 - 04:56
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Hi Kevin,


Good stuff! You are most welcome my friend.


Cheers!

Rob

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