cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2497
Views
0
Helpful
2
Replies

SPA 962 : Changing the delay before dialing

mediware01
Level 1
Level 1

Is there a way to change the delay before dialing ?

The current one is too short, and the dialing is often launched before the user has typed the whole number.

2 Replies 2

icastrov
Cisco Employee
Cisco Employee

Dear Sir,

please take a look at the SPA9xx Administration Guide, particularly at the dial plan section and its interdigit long and short timers:

http://www.cisco.com/en/US/docs/voice_ip_comm/csbpipp/ip_phones/administration/guide/spa_wip_admin.pdf

I'm not sure what's the value you have currently set on those timer but I'd suggest you to increase them a little bit in order to allow more time to dial the digits.

Thanks!

-nacho

Thank you,

Increasing the Interdigit_Short_Timer value from 3 (default) to 10 did the trick.