I have an issue with Unity 5.0. We run a small cluster (DC and a member server). The member server has always (in the past) been the active node, thus i would login to the web\sa GUI on that server to administer subscribers etc.
After attempting to patch the servers last week (and having to postpone the MS patching with the Cisco Wizard because i couldnt disable the Unity services) i have noticed that i cannot administer any subscribers on the member servers GUI. I had to restart the servers during the attempted patch run, to try to stop the Unity Services from the tray icon, but i wasnt able to, so i will attempt this work another night after some useful NetPro posts saying that a certain AvS service can be stopped to stop all Unty services :o)
I can only reset passwords now, nothing more. I cant delete subscribers etc. I thik perhaps the member server was restarted too soon and that the DC wasnt fully up and authenticating...?
When i hover over the delete icon on the GUI, i get the message "The domaincontroller for xxxxx cannot be contacted. Delete is temporarily not allowed"
I have then logged on to each server via mstsc and looked at the Unity "Failover Monitor". The member server is "running:active" as i would expect, and the DC is "running:inactive" as i would also expect. So i *think* from a Unity point of view all is ok.
So, how do i get the member server to be able to contact the DC again? Simply reboot the member server perhaps? I assume that once the member server can 'see' the DC it will then allow me full admin rights in the GUI again.
I think the issue is that it isnt clear in what order i reboot/restart the Windows cluster. Should i bring BOTH servers down in a maintenance slot, then restart the DC, wait for it to come up fully, then restart the member server...? This makes sense from a Windows point of view....but I seem to recall that bringing up the member server *last* resulted in it no longer being the ACTIVE server for Unity. How do i make it active if i have to restart that last?
Thoughts appreciated :o)