Phone directory

Unanswered Question
Sep 3rd, 2009
User Badges:

I had a complaint that when someone called in after hours and tried to find a person in the directory they did not show up. I tested it and this one person does not show up. Where does the phone directory get its info from? The user is set up like all others.

Scratching my head on this one..

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
nixon1234 Thu, 09/03/2009 - 04:25
User Badges:

he is in there but when you search it pulls up 2 others with same last name but not him.

Rob Huffman Thu, 09/03/2009 - 05:41
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi William,


It almost sounds like this directory is the one in Unity/Unity Connection, if so the user must have a recorded name to be able to be "searched"


Cheers!

Rob

Actions

This Discussion