Upgrading 6500s running SXF in LMS 3.2 - NoCandidate

david.fernandes · ‎09-03-2009

Running into an issue in LMS 3.2 > RME > Software Mgmt. I'm trying to upgrade 6500s running some flavor of SXF to SXI2 using the distribute by device option. When I go to view recommendation, it comes up with NoCandidate for the image option.

Anyone else having this type of issue? Strangely, if I choose to distribute by image, SXI2 is provided as an option.

Joe Clarke · ‎09-03-2009

This sounds like a bug of mine. What type of supervisors are in these switches?

david.fernandes · ‎09-03-2009

Supervisor Engine 32 8GE

WS-SUP32-GE-3B

Joe Clarke · ‎09-03-2009

No, it's not my bug. Is the SXI image in your local repository already? Try checking the Cisco.com box under RME > Admin > Software Mgmt > View/Edit Preferences to see if the Cisco.com recommendation finds an image for you.

david.fernandes · ‎09-03-2009

The SXI image was in the local repository already, downloaded from Cisco. I did download it before I had the Cisco.com preference checked so I tried downloading it again, but I'm still getting the same problem.

Joe Clarke · ‎09-03-2009

It sounds like you're seeing a new problem. I recommend you open a TAC service request so more troubleshooting and debugging can be done.

david.fernandes · ‎09-03-2009

Thanks. Got a TAC case open.