The rings and background images do not show up on my IP Phones (7970,7921,7961)

Unanswered Question
Sep 3rd, 2009
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I have tried and tried to follow previous instructions on the website but have had no such luck. I am still unable to get the rings and background images to display on my phones menu. I have performed a dir command and I see the images in the flash as well as the rings. However, they still do not show up on the phones. Any help would be great. I have attached my dir flash


Thanks,


Luke

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Saurabh Verma Thu, 09/03/2009 - 11:23
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Hi Luke,


Can you capture the output of "debug tftp event" and "debug tftp packet" when you try to invoke either the ringer or the background image feature on the UC 500? Also, can you forward us a copy of the running configuration?


Thanks,

Saurabh

lukekrouse Thu, 09/03/2009 - 13:09
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Saurabh,


I have turned on the debug events and below are the results of the debug. I haev also attached my running config.


Thanks,



EI-UC520-1#dir
Directory of flash:/

    1  -rw-    25471036  Aug 30 2007 21:32:24 -04:00  uc500-advipservicesk9-mz.124-11.XW
    2  -rw-     1702519  Aug 30 2007 21:37:18 -04:00  APPS-1.0.1.SBN
    3  -rw-     2544709  Aug 30 2007 21:37:28 -04:00  apps11.1-1-2-26.sbn
    4  -rw-     2351206  Aug 30 2007 21:37:34 -04:00  apps31.8-1-0-89.sbn
    5  -rw-     1706643  Aug 30 2007 21:37:40 -04:00  cmterm_7936.3-3-5-0.bin
    6  -rw-      420122  Aug 30 2007 21:37:42 -04:00  cnu11.3-1-2-26.sbn
    7  -rw-      415208  Aug 30 2007 21:37:44 -04:00  cnu31.8-1-0-89.sbn
    8  -rw-     1998336  Aug 30 2007 21:37:50 -04:00  cnu41.2-7-6-26.sbn
    9  -rw-     1979692  Aug 30 2007 21:37:56 -04:00  cnu70.2-7-6-26.sbn
   10  -rw-      331483  Aug 30 2007 21:37:58 -04:00  CP7902080001SCCP051117A.sbin
   11  -rw-         871  Aug 30 2007 21:38:00 -04:00  CP7921G-1.0.1.LOADS
   12  -rw-     2111057  Aug 30 2007 21:38:08 -04:00  cvm11sccp.8-0-2-25.sbn
   13  -rw-     2105538  Aug 30 2007 21:38:18 -04:00  cvm31sccp.8-1-0-90.sbn
   14  -rw-     1960127  Aug 30 2007 21:38:26 -04:00  CVM41.2-0-2-26.sbn
   15  -rw-     1994898  Aug 30 2007 21:38:36 -04:00  CVM70.2-0-2-26.sbn
   16  -rw-      392191  Aug 30 2007 21:38:38 -04:00  dsp11.1-1-2-26.sbn
   17  -rw-      277845  Aug 30 2007 21:38:38 -04:00  dsp31.8-1-0-89.sbn
   18  -rw-     1447362  Aug 30 2007 21:38:44 -04:00  GUI-1.0.1.SBN
   19  -rw-      174049  Aug 30 2007 21:38:44 -04:00  jar11sccp.8-0-2-25.sbn
   20  -rw-      307415  Aug 30 2007 21:38:46 -04:00  jar31sccp.8-1-0-90.sbn
   21  -rw-      707135  Aug 30 2007 21:38:48 -04:00  Jar41.2-9-2-26.sbn
   22  -rw-      866919  Aug 30 2007 21:38:52 -04:00  Jar70.2-9-2-26.sbn
   23  -rw-      129476  Aug 30 2007 21:38:54 -04:00  P0030702T023.bin
   24  -rw-         459  Aug 30 2007 21:38:54 -04:00  P0030702T023.loads
   25  -rw-      685334  Aug 30 2007 21:38:56 -04:00  P0030702T023.sb2
   26  -rw-      129880  Aug 30 2007 21:38:56 -04:00  P0030702T023.sbn
   27  -rw-       49169  Aug 30 2007 21:38:58 -04:00  S00104000100.sbn
   28  -rw-         656  Aug 30 2007 21:38:58 -04:00  SCCP11.8-0-3S.loads
   29  -rw-         644  Aug 30 2007 21:38:58 -04:00  SCCP31.8-1-1SR2S.loads
   30  -rw-     2078210  Aug 30 2007 21:39:06 -04:00  SYS-1.0.1.SBN
   31  -rw-         660  Aug 30 2007 21:39:06 -04:00  term06.default.loads
   32  -rw-         660  Aug 30 2007 21:39:06 -04:00  term11.default.loads
   33  -rw-         644  Aug 30 2007 21:39:06 -04:00  term31.default.loads
   34  -rw-         591  Aug 30 2007 21:39:08 -04:00  TERM41.7-0-3-0S.loads
   35  -rw-         591  Aug 30 2007 21:39:08 -04:00  term41.default.loads
   36  -rw-         591  Aug 30 2007 21:39:08 -04:00  term61.default.loads
   37  -rw-         591  Aug 30 2007 21:39:08 -04:00  TERM70.7-0-3-0S.loads
   38  -rw-         591  Aug 30 2007 21:39:08 -04:00  term70.default.loads
   39  -rw-         591  Aug 30 2007 21:39:10 -04:00  term71.default.loads
   40  -rw-      893001  Aug 30 2007 21:39:12 -04:00  TNUX-1.0.1.SBN
   41  -rw-     2196478  Aug 30 2007 21:39:20 -04:00  TNUXR-1.0.1.SBN
   42  -rw-     1296760  Aug 30 2007 21:39:24 -04:00  WLAN-1.0.1.SBN
   43  -rw-        4627  Aug 30 2007 21:39:32 -04:00  admin_user.html
   44  -rw-      653523  Aug 30 2007 21:39:34 -04:00  admin_user.js
   45  -rw-        8160  Aug 30 2007 21:39:34 -04:00  Analog1.raw
   46  -rw-        8160  Aug 30 2007 21:39:34 -04:00  Analog2.raw
   47  -rw-        5280  Aug 30 2007 21:39:36 -04:00  AreYouThere.raw
   48  -rw-        5040  Aug 30 2007 21:39:36 -04:00  AreYouThereF.raw
   49  -rw-        8160  Aug 30 2007 21:39:36 -04:00  Bass.raw
   50  -rw-       12240  Aug 30 2007 21:39:36 -04:00  CallBack.raw
   51  -rw-       16040  Aug 30 2007 21:39:38 -04:00  Chime.raw
   52  -rw-        1029  Aug 30 2007 21:39:38 -04:00  CiscoLogo.gif
   53  -rw-        8160  Aug 30 2007 21:39:38 -04:00  Classic1.raw
   54  -rw-       16080  Aug 30 2007 21:39:40 -04:00  Classic2.raw
   55  -rw-       10800  Aug 30 2007 21:39:40 -04:00  ClockShop.raw
   56  -rw-         618  Aug 30 2007 21:39:40 -04:00  CME_GUI_README.TXT
   57  -rw-         953  Aug 30 2007 21:39:40 -04:00  delete.gif
   58  -rw-         495  Aug 30 2007 21:39:40 -04:00  DistinctiveRingList.xml
   59  -rw-       16344  Aug 30 2007 21:39:42 -04:00  dom.js
   60  -rw-         864  Aug 30 2007 21:39:42 -04:00  downarrow.gif
   61  -rw-        9600  Aug 30 2007 21:39:42 -04:00  Drums1.raw
   62  -rw-       13440  Aug 30 2007 21:39:42 -04:00  Drums2.raw
   63  -rw-       75650  Aug 30 2007 21:39:44 -04:00  en_bacd_allagentsbusy.au
   64  -rw-       83291  Aug 30 2007 21:39:44 -04:00  en_bacd_disconnect.au
   65  -rw-       63055  Aug 30 2007 21:39:46 -04:00  en_bacd_enter_dest.au
   66  -rw-       37952  Aug 30 2007 21:39:46 -04:00  en_bacd_invalidoption.au
   67  -rw-      496521  Aug 30 2007 21:39:48 -04:00  en_bacd_music_on_hold.au
   68  -rw-      123446  Aug 30 2007 21:39:48 -04:00  en_bacd_options_menu.au
   69  -rw-       42978  Aug 30 2007 21:39:50 -04:00  en_bacd_welcome.au
   70  -rw-       34794  Aug 30 2007 21:39:50 -04:00  en_bacd_xferto_operator.au
   71  -rw-        6146  Aug 30 2007 21:39:50 -04:00  ephone_admin.html
   72  -rw-       15840  Aug 30 2007 21:39:50 -04:00  FilmScore.raw
   73  -rw-       16080  Aug 30 2007 21:39:52 -04:00  HarpSynth.raw
   74  -rw-        8160  Aug 30 2007 21:39:52 -04:00  Jamaica.raw
   75  -rw-       16080  Aug 30 2007 21:39:52 -04:00  KotoEffect.raw
   76  -rw-        4658  Aug 30 2007 21:39:52 -04:00  logohome.gif
   77  -rw-      496521  Aug 30 2007 21:39:56 -04:00  music-on-hold.au
   78  -rw-       12720  Aug 30 2007 21:39:56 -04:00  MusicBox.raw
   79  -rw-        3724  Aug 30 2007 21:39:56 -04:00  normal_user.html
   80  -rw-       79908  Aug 30 2007 21:39:58 -04:00  normal_user.js
   81  -rw-        8160  Aug 30 2007 21:39:58 -04:00  Piano1.raw
   82  -rw-       15360  Aug 30 2007 21:39:58 -04:00  Piano2.raw
   83  -rw-        1347  Aug 30 2007 21:39:58 -04:00  plus.gif
   84  -rw-        9360  Aug 30 2007 21:40:00 -04:00  Pop.raw
   85  -rw-        7200  Aug 30 2007 21:40:00 -04:00  Pulse1.raw
   86  -rw-        4000  Aug 30 2007 21:40:00 -04:00  Ring1.raw
   87  -rw-        4000  Aug 30 2007 21:40:00 -04:00  Ring2.raw
   88  -rw-        4000  Aug 30 2007 21:40:02 -04:00  Ring3.raw
   89  -rw-        4000  Aug 30 2007 21:40:02 -04:00  Ring4.raw
   90  -rw-        4000  Aug 30 2007 21:40:02 -04:00  Ring5.raw
   91  -rw-        4000  Aug 30 2007 21:40:02 -04:00  Ring6.raw
   92  -rw-        4000  Aug 30 2007 21:40:04 -04:00  Ring7.raw
   93  -rw-         495  Aug 30 2007 21:40:04 -04:00  RingList.xml
   94  -rw-       10800  Aug 30 2007 21:40:04 -04:00  Sax1.raw
   95  -rw-       14160  Aug 30 2007 21:40:06 -04:00  Sax2.raw
   96  -rw-         843  Aug 30 2007 21:40:06 -04:00  sxiconad.gif
   97  -rw-         174  Aug 30 2007 21:40:06 -04:00  tab.gif
   98  -rw-        2410  Aug 30 2007 21:40:06 -04:00  telephony_service.html
   99  -rw-         870  Aug 30 2007 21:40:06 -04:00  uparrow.gif
  100  -rw-       16080  Aug 30 2007 21:40:08 -04:00  Vibe.raw
  101  -rw-         660  Aug 30 2007 21:40:08 -04:00  vlan.dat
  102  -rw-        9968  Aug 30 2007 21:40:08 -04:00  xml-test.html
  103  -rw-        3412  Aug 30 2007 21:40:10 -04:00  xml.template
  104  -rw-       11909  Aug 30 2007 21:40:18 -04:00  UC520W-8U-4FXO-K9-factory-4.2.0.cfg
  105  drw-           0  Aug 14 2009 06:03:50 -04:00  FLASH
  161  drw-           0  Aug 14 2009 06:03:50 -04:00  autoattendant
  165  drw-           0  Aug 14 2009 06:03:50 -04:00  bacdprompts
  168  drw-           0  Aug 14 2009 06:03:48 -04:00  Desktops
  187  drw-           0  Aug 14 2009 06:04:08 -04:00  PHONES


EI-UC520-1#cd Desktops
EI-UC520-1#cd 320x212x12
EI-UC520-1#dir
Directory of flash:/Desktops/320x212x12/


  182  -rw-         651  Jul 28 2009 22:12:44 -04:00  List.xml


128184320 bytes total (20426752 bytes free)
EI-UC520-1#more List.xml


URL="flash:/Desktops/CiscoFountain.png"/>


URL="flash:/Desktops/NantucketFlowers.png"/>


URL="flash:/Desktops/CampusNight.png"/>


URL="flash:/Desktops/Fountain.png"/>


URL="flash:/Desktops/MorroRock.png"/>


URL="flash:/Desktops/CiscoLogo.png"/>



EI-UC520-1#un all
All possible debugging has been turned off
EI-UC520-1#term mon
EI-UC520-1#debug tftp events
TFTP Event debugging is on


EI-UC520-1#debug tftp packets
TFTP Packet debugging is on
EI-UC520-1#
Sep  3 20:14:38.760: TFTP: Server request for port 49198, socket_id 0x84D98F84 f              or process 165
Sep  3 20:14:38.760: TFTP: read request from host 10.1.1.15(49198) via BVI100
Sep  3 20:14:38.760: TFTP: Looking for Desktops/320x212x12/List.xml
Sep  3 20:14:38.760: TFTP: Sending error 1 No such file

Saurabh Verma Thu, 09/03/2009 - 14:42
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Oh, looks like you are missing the tftp-server commands. Can you add the following CLIs?


tftp-server flash:/Desktops/CampusNight.png
tftp-server flash:/Desktops/TN-CampusNight.png
tftp-server flash:/Desktops/CiscoFountain.png
tftp-server flash:/Desktops/TN-CiscoFountain.png
tftp-server flash:/Desktops/CiscoLogo.png
tftp-server flash:/Desktops/TN-CiscoLogo.png
tftp-server flash:/Desktops/Fountain.png
tftp-server flash:/Desktops/TN-Fountain.png
tftp-server flash:/Desktops/MorroRock.png
tftp-server flash:/Desktops/TN-MorroRock.png
tftp-server flash:/Desktops/NantucketFlowers.png
tftp-server flash:/Desktops/TN-NantucketFlowers.png
tftp-server flash:Desktops/320x212x16/List.xml
tftp-server flash:Desktops/320x212x12/List.xml
tftp-server flash:Desktops/320x216x16/List.xml


If you still run into an issue, please capture the latest running config and the debug commands.


Thanks,

Saurabh

lukekrouse Thu, 09/03/2009 - 17:39
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Maybe I am missing something again. How do you add those commands. I have tried to enter them as you have listed however I get the following errors. I have even tried to type enable prior.




uc520#tftp-server flash:/Desktops/CampusNight.png
           ^
% Invalid input detected at '^' marker.


uc520#enable
uc520#tftp-server flash:/Desktops/CampusNight.png
            ^
% Invalid input detected at '^' marker.


Thanks,

Luke

Marcos Hernandez Thu, 09/03/2009 - 17:48
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These commands must be entered in configuration mode. Please type "conf t" before typing them in.


Marcos

lukekrouse Thu, 09/03/2009 - 17:56
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Here is the result of that step:



uc520#conf t
Enter configuration commands, one per line.  End with CNTL/Z.
uc520(config)#tftp-server flash:/Desktops/CampusNight.png
Warning: flash:/Desktops/CampusNight.png does not exist.  Command retained.
uc520(config)#tftp-server flash:/Desktops/TN-CampusNight.png
Warning: flash:/Desktops/TN-CampusNight.png does not exist.  Command retained.
uc520(config)#tftp-server flash:/Desktops/CiscoFountain.png
Warning: flash:/Desktops/CiscoFountain.png does not exist.  Command retained.
uc520(config)#tftp-server flash:/Desktops/TN-CiscoFountain.png
Warning: flash:/Desktops/TN-CiscoFountain.png does not exist.  Command retained.
uc520(config)#tftp-server flash:/Desktops/CiscoLogo.png
Warning: flash:/Desktops/CiscoLogo.png does not exist.  Command retained.
uc520(config)#tftp-server flash:/Desktops/TN-CiscoLogo.png
Warning: flash:/Desktops/TN-CiscoLogo.png does not exist.  Command retained.
uc520(config)#tftp-server flash:/Desktops/Fountain.png
Warning: flash:/Desktops/Fountain.png does not exist.  Command retained.
uc520(config)#tftp-server flash:/Desktops/TN-Fountain.png
Warning: flash:/Desktops/TN-Fountain.png does not exist.  Command retained.
uc520(config)#tftp-server flash:/Desktops/MorroRock.png
Warning: flash:/Desktops/MorroRock.png does not exist.  Command retained.
uc520(config)#tftp-server flash:/Desktops/TN-MorroRock.png
Warning: flash:/Desktops/TN-MorroRock.png does not exist.  Command retained.
uc520(config)#tftp-server flash:/Desktops/NantucketFlowers.png
Warning: flash:/Desktops/NantucketFlowers.png does not exist.  Command retained.
uc520(config)#tftp-server flash:/Desktops/TN-NantucketFlowers.png
Warning: flash:/Desktops/TN-NantucketFlowers.png does not exist.  Command retained.
uc520(config)#tftp-server flash:Desktops/320x212x16/List.xml
uc520(config)#tftp-server flash:Desktops/320x212x12/List.xml
uc520(config)#tftp-server flash:Desktops/320x216x16/List.xml^Z
uc520#


Did I enter those Commands correctly?

insatiate Thu, 03/21/2013 - 00:58
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Sorry to ask you this way!


Well i am also having the same problem regarding background customization. In my case ip phone 7975g is not downloading the image from cme 8.6. In the menu there are 3 options (1. defaulf and 2 and 3 added by me). In the flash:Desktops/320x216x16 all the files are there but its not downloading from cme.Here are the configurations


LIST.XML is as



URL="TFTP:Desktops/320x216x16/logo1.png"/>




URL="TFTP:Desktops/320x216x16/CampusNight.png"/>



and tftp binding is as

CME−CUE(config)#tftp−server flash:Desktops/320x216x16/TN−logo1.png

CME−CUE(config)#tftp−server flash:Desktops/320x216x16/logo1.png

CME−CUE(config)#tftp−server flash:Desktops/320x216x16/List.xml

CME−CUE(config)#tftp−server flash:Desktops/320x216x16/TN−CampusNight.png

CME−CUE(config)#tftp−server flash:Desktops/320x216x16/CampusNight.png


when i give debug tftp event and reset the phone nothing happened there, even in the ip phone background menu my added thumbnail is completely white. So guide me to solve this problem and also tell me do i need to upgrade firmware of ip phone?


thanks in advance

lukekrouse Thu, 09/03/2009 - 18:50
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Saurabh,


Am I able to use the CLI to do that? When I download UC520-7.0.3.zip and extract the files from the download where do I extract the files to? my desktop? Then do I use the copy tftp-server command? Can you provide a sample of how it would look.


Thanks,

Saurabh Verma Thu, 09/03/2009 - 19:15
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You can extract the CME-Support-Files-7.0.3.tar to your desktop. Make sure that you are running a tftp server on your desktop. You can then execute the following CLI (in the exec mode):


archive tar /xtract tftp://192.168.10.11/CME-Support-Files-7.0.3.tar flash:


  where, 192.168.10.11 is the IP address of the tftp-server (your PC if you have tftp-server installed on your PC).


The above will install all the required background image and ringer files in the flash.


HTH,

Saurabh

David Trad Fri, 09/04/2009 - 00:10
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    2013 Small Business

Hi Luke,


Here is a brief way to do it:



Local Upload:


Download a TFTP program such as http://support.3com.com/software/3cdv2r10.zip


  1. Configure the TFTP section to point to the folder that has the files you want to have accessible to the system
  2. Upload the fiiles to the UC-500
  3. Check your TFTP-SERVER by doing the following command on the CLI "ROUTER# sh run | s tftp-serv" (Without the "") take note of what is there as they may need to be deleted and replaced with the correct ones.


    EXAMPLE OF WHAT IT SHOULD LOOK LIKE:
    tftp-server flash:/ringtones/Analog1.raw alias Analog1.raw
    tftp-server flash:/ringtones/Analog2.raw alias Analog2.raw
    tftp-server flash:/ringtones/AreYouThere.raw alias AreYouThere.raw
    tftp-server flash:/ringtones/DistinctiveRingList.xml alias DistinctiveRingList.xml
    tftp-server flash:/ringtones/RingList.xml alias RingList.xml
    tftp-server flash:/ringtones/AreYouThereF.raw alias AreYouThereF.raw
    tftp-server flash:/ringtones/Bass.raw alias Bass.raw
    tftp-server flash:/ringtones/CallBack.raw alias CallBack.raw
    tftp-server flash:/ringtones/Chime.raw alias Chime.raw
    tftp-server flash:/ringtones/Classic1.raw alias Classic1.raw
    tftp-server flash:/ringtones/Classic2.raw alias Classic2.raw
    tftp-server flash:/ringtones/ClockShop.raw alias ClockShop.raw
    tftp-server flash:/ringtones/Drums1.raw alias Drums1.raw
    tftp-server flash:/ringtones/Drums2.raw alias Drums2.raw
    tftp-server flash:/ringtones/FilmScore.raw alias FilmScore.raw
    tftp-server flash:/ringtones/HarpSynth.raw alias HarpSynth.raw
    tftp-server flash:/ringtones/Jamaica.raw alias Jamaica.raw
    tftp-server flash:/ringtones/KotoEffect.raw alias KotoEffect.raw
    tftp-server flash:/ringtones/MusicBox.raw alias MusicBox.raw
    tftp-server flash:/ringtones/Piano1.raw alias Piano1.raw
    tftp-server flash:/ringtones/Piano2.raw alias Piano2.raw
    tftp-server flash:/ringtones/Pop.raw alias Pop.raw
    tftp-server flash:/ringtones/Pulse1.raw alias Pulse1.raw
    tftp-server flash:/ringtones/Ring1.raw alias Ring1.raw
    tftp-server flash:/ringtones/Ring2.raw alias Ring2.raw
    tftp-server flash:/ringtones/Ring3.raw alias Ring3.raw
    tftp-server flash:/ringtones/Ring4.raw alias Ring4.raw
    tftp-server flash:/ringtones/Ring5.raw alias Ring5.raw
    tftp-server flash:/ringtones/Ring6.raw alias Ring6.raw
    tftp-server flash:/ringtones/Ring7.raw alias Ring7.raw
    tftp-server flash:/ringtones/Sax1.raw alias Sax1.raw
    tftp-server flash:/ringtones/Sax2.raw alias Sax2.raw
    tftp-server flash:/ringtones/Vibe.raw alias Vibe.raw
    tftp-server flash:/Desktops/CampusNight.png
    tftp-server flash:/Desktops/TN-CampusNight.png
    tftp-server flash:/Desktops/CiscoFountain.png
    tftp-server flash:/Desktops/TN-CiscoFountain.png
    tftp-server flash:/Desktops/CiscoLogo.png
    tftp-server flash:/Desktops/TN-CiscoLogo.png
    tftp-server flash:/Desktops/Fountain.png
    tftp-server flash:/Desktops/TN-Fountain.png
    tftp-server flash:/Desktops/MorroRock.png
    tftp-server flash:/Desktops/TN-MorroRock.png
    tftp-server flash:/Desktops/NantucketFlowers.png
    tftp-server flash:/Desktops/TN-NantucketFlowers.png
    tftp-server flash:/Desktops/320x212x16/List.xml
    tftp-server flash:/Desktops/320x212x12/List.xml
    tftp-server flash:/Desktops/320x216x16/List.xml
  4. To modify the the TFTP-SERVER on teh command line do the following commands "ROUTER# conf t" (Without the ""), you can copy and past the above assuming that you used CCA version 2.01 to provision the system, if not make sure that the file path matches exactly where the file is located otherwise it will bomb out on you and it wont work.



If it is from a remote location, you dont have many options unless you can use the Cisco VPN client and can VPN into the system, this way you act as though you are there locally infront of the system.


This should be fairly straight forward, make sure you use the files that are in the 7.0.3 or 7.1.1 file packs, they are the latest and are in a structured file format, some people just slap them directly on teh flash drive, but i can tell you that this is a BAD way to do it, its also lazy and it creates more problems then it is worth it.



Good Luck.



Cheers,




David.

lukekrouse Fri, 09/04/2009 - 05:03
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I did as I was instructed and I still am unable to see the rings and background images. "Rings Unavailable" or "Selections Unavailable". However I did notice in my attached running config that the files are now there in the flash.


Almost there I believe,


Luke

Saurabh Verma Fri, 09/04/2009 - 05:28
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Hi Luke,


Can you capture the debugs again?


-Saurabh

lukekrouse Fri, 09/04/2009 - 05:38
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Here are the debug events:



EI-UC520-1#un all
All possible debugging has been turned off
EI-UC520-1#term mon
EI-UC520-1#debug tftp events
TFTP Event debugging is on
EI-UC520-1#debug tftp packets
TFTP Packet debugging is on
EI-UC520-1#
Sep  4 12:51:18.516: TFTP: Server request for port 49159, socket_id 0x8618B5AC for process 165
Sep  4 12:51:18.516: TFTP: read request from host 10.1.1.11(49159) via BVI100
Sep  4 12:51:18.516: TFTP: Looking for Desktops/320x212x12/List.xml
Sep  4 12:51:18.516: TFTP: Sending error 1 No such file


Thanks

Saurabh Verma Fri, 09/04/2009 - 05:41
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  • Silver, 250 points or more

I noticed in your configuration you have


tftp-server flash:/Desktops/320x212x16/List.xml
tftp-server flash:/Desktops/320x212x12/List.xml
tftp-server flash:/Desktops/320x216x16/List.xml


Can you try to get rid of the "/" between flash: and Desktops? The configuration should look like:


tftp-server flash:Desktops/320x212x16/List.xml
tftp-server flash:Desktops/320x212x12/List.xml
tftp-server flash:Desktops/320x216x16/List.xml


Thanks,

Saurabh

lukekrouse Fri, 09/04/2009 - 05:47
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When I run the command sh run | s tftp-serv I see the following.



EI-UC520-1#sh run | s tftp-serv
tftp-server flash:CP7902080001SCCP051117A.sbin
tftp-server flash:apps11.1-1-2-26.sbn
tftp-server flash:cnu11.3-1-2-26.sbn
tftp-server flash:cvm11sccp.8-0-2-25.sbn
tftp-server flash:dsp11.1-1-2-26.sbn
tftp-server flash:jar11sccp.8-0-2-25.sbn
tftp-server flash:SCCP11.8-0-3S.loads
tftp-server flash:term06.default.loads
tftp-server flash:term11.default.loads
tftp-server flash:S00104000100.sbn
tftp-server flash:cmterm_7936.3-3-5-0.bin
tftp-server flash:P0030702T023.loads
tftp-server flash:P0030702T023.sbn
tftp-server flash:P0030702T023.sb2
tftp-server flash:P0030702T023.bin
tftp-server flash:cmterm-7941-7961-sccp.7.0.3.tar
tftp-server flash:cnu41.2-7-6-26.sbn
tftp-server flash:CVM41.2-0-2-26.sbn
tftp-server flash:Jar41.2-9-2-26.sbn
tftp-server flash:TERM41.7-0-3-0S.loads
tftp-server flash:term41.default.loads
tftp-server flash:term61.default.loads
tftp-server flash:cnu70.2-7-6-26.sbn
tftp-server flash:CVM70.2-0-2-26.sbn
tftp-server flash:Jar70.2-9-2-26.sbn
tftp-server flash:TERM70.7-0-3-0S.loads
tftp-server flash:term70.default.loads
tftp-server flash:term71.default.loads
tftp-server flash:apps31.8-1-0-89.sbn
tftp-server flash:cnu31.8-1-0-89.sbn
tftp-server flash:cvm31sccp.8-1-0-90.sbn
tftp-server flash:dsp31.8-1-0-89.sbn
tftp-server flash:jar31sccp.8-1-0-90.sbn
tftp-server flash:SCCP31.8-1-1SR2S.loads
tftp-server flash:term31.default.loads
tftp-server flash:APPS-1.0.1.SBN
tftp-server flash:CP7921G-1.0.1.LOADS
tftp-server flash:GUI-1.0.1.SBN
tftp-server flash:SYS-1.0.1.SBN
tftp-server flash:/ringtones/Analog2.raw alias Analog2.raw
tftp-server flash:/ringtones/AreYouThere.raw alias AreYouThere.raw
tftp-server flash:/ringtones/DistinctiveRingList.xml alias DistinctiveRingList.xml
tftp-server flash:/ringtones/RingList.xml alias RingList.xml
tftp-server flash:/ringtones/AreYouThereF.raw alias AreYouThereF.raw
tftp-server flash:/ringtones/Bass.raw alias Bass.raw
tftp-server flash:/ringtones/CallBack.raw alias CallBack.raw
tftp-server flash:/ringtones/Chime.raw alias Chime.raw
tftp-server flash:/ringtones/Classic1.raw alias Classic1.raw
tftp-server flash:/ringtones/Classic2.raw alias Classic2.raw
tftp-server flash:/ringtones/ClockShop.raw alias ClockShop.raw
tftp-server flash:/ringtones/Drums1.raw alias Drums1.raw
tftp-server flash:/ringtones/Drums2.raw alias Drums2.raw
tftp-server flash:/ringtones/FilmScore.raw alias FilmScore.raw
tftp-server flash:/ringtones/HarpSynth.raw alias HarpSynth.raw
tftp-server flash:/ringtones/Jamaica.raw alias Jamaica.raw
tftp-server flash:/ringtones/KotoEffect.raw alias KotoEffect.raw
tftp-server flash:/ringtones/MusicBox.raw alias MusicBox.raw
tftp-server flash:/ringtones/Piano1.raw alias Piano1.raw
tftp-server flash:/ringtones/Piano2.raw alias Piano2.raw
tftp-server flash:/ringtones/Pop.raw alias Pop.raw
tftp-server flash:/ringtones/Pulse1.raw alias Pulse1.raw
tftp-server flash:/ringtones/Ring1.raw alias Ring1.raw
tftp-server flash:/ringtones/Ring2.raw alias Ring2.raw
tftp-server flash:/ringtones/Ring3.raw alias Ring3.raw
tftp-server flash:/ringtones/Ring4.raw alias Ring4.raw
tftp-server flash:/ringtones/Ring5.raw alias Ring5.raw
tftp-server flash:/ringtones/Ring6.raw alias Ring6.raw
tftp-server flash:/ringtones/Ring7.raw alias Ring7.raw
tftp-server flash:/ringtones/Sax1.raw alias Sax1.raw
tftp-server flash:/ringtones/Sax2.raw alias Sax2.raw
tftp-server flash:/ringtones/Vibe.raw alias Vibe.raw
tftp-server flash:/Desktops/CampusNight.png
tftp-server flash:/Desktops/TN-CampusNight.png
tftp-server flash:/Desktops/CiscoFountain.png
tftp-server flash:/Desktops/TN-CiscoFountain.png
tftp-server flash:/Desktops/CiscoLogo.png
tftp-server flash:/Desktops/TN-CiscoLogo.png
tftp-server flash:/Desktops/Fountain.png
tftp-server flash:/Desktops/TN-Fountain.png
tftp-server flash:/Desktops/MorroRock.png
tftp-server flash:/Desktops/TN-MorroRock.png
tftp-server flash:/Desktops/NantucketFlowers.png
tftp-server flash:/Desktops/TN-NantucketFlowers.png
tftp-server flash:/Desktops/320x212x16/List.xml
tftp-server flash:/Desktops/320x212x12/List.xml
tftp-server flash:/Desktops/320x216x16/List.xml
tftp-server flash:Desktops/320x212x16/List.xml
tftp-server flash:Desktops/320x212x12/List.xml
tftp-server flash:Desktops/320x216x16/List.xml


The last 3 do not have the /Desktops as you wanted.


EI-UC520-1#

lukekrouse Fri, 09/04/2009 - 05:54
User Badges:

I have no idea what happened but now the Desktop icons are all there. The only missing part is the Rings.


This is the debug event for rings:


Sep  4 13:05:36.020: TFTP: Server request for port 49175, socket_id 0x8618B5AC for process 165
Sep  4 13:05:36.020: TFTP: read request from host 10.1.1.11(49175) via BVI100
Sep  4 13:05:36.020: TFTP: Looking for ringlist.xml
Sep  4 13:05:36.052: TFTP: Sending error 1 No such file

Saurabh Verma Fri, 09/04/2009 - 06:05
User Badges:
  • Silver, 250 points or more

Hi Luke,


Did you copy the ringer files in the "ringtones" directory? If not, then we will need to modify the alias command to point to the root directory on flash.


-Saurabh

lukekrouse Fri, 09/04/2009 - 06:14
User Badges:

I believe that they were transferred. I see them in the running config as well as the sh run | s tftp-serv


Do you see any errors?

Saurabh Verma Fri, 09/04/2009 - 06:20
User Badges:
  • Silver, 250 points or more

Can you capture the output of "sh flash:"?


Thanks,

Saurabh

lukekrouse Fri, 09/04/2009 - 06:40
User Badges:

sh flash results:


EI-UC520-1#sh flash
-#- --length-- -----date/time------ path
1     25471036 Aug 30 2007 21:32:24 -04:00 uc500-advipservicesk9-mz.124-11.XW
2      1702519 Aug 30 2007 21:37:18 -04:00 APPS-1.0.1.SBN
3      2544709 Aug 30 2007 21:37:28 -04:00 apps11.1-1-2-26.sbn
4      2351206 Aug 30 2007 21:37:34 -04:00 apps31.8-1-0-89.sbn
5      1706643 Aug 30 2007 21:37:40 -04:00 cmterm_7936.3-3-5-0.bin
6       420122 Aug 30 2007 21:37:42 -04:00 cnu11.3-1-2-26.sbn
7       415208 Aug 30 2007 21:37:44 -04:00 cnu31.8-1-0-89.sbn
8      1998336 Aug 30 2007 21:37:50 -04:00 cnu41.2-7-6-26.sbn
9      1979692 Aug 30 2007 21:37:56 -04:00 cnu70.2-7-6-26.sbn
10      331483 Aug 30 2007 21:37:58 -04:00 CP7902080001SCCP051117A.sbin
11         871 Aug 30 2007 21:38:00 -04:00 CP7921G-1.0.1.LOADS
12     2111057 Aug 30 2007 21:38:08 -04:00 cvm11sccp.8-0-2-25.sbn
13     2105538 Aug 30 2007 21:38:18 -04:00 cvm31sccp.8-1-0-90.sbn
14     1960127 Aug 30 2007 21:38:26 -04:00 CVM41.2-0-2-26.sbn
15     1994898 Aug 30 2007 21:38:36 -04:00 CVM70.2-0-2-26.sbn
16      392191 Aug 30 2007 21:38:38 -04:00 dsp11.1-1-2-26.sbn
17      277845 Aug 30 2007 21:38:38 -04:00 dsp31.8-1-0-89.sbn
18     1447362 Aug 30 2007 21:38:44 -04:00 GUI-1.0.1.SBN
19      174049 Aug 30 2007 21:38:44 -04:00 jar11sccp.8-0-2-25.sbn
20      307415 Aug 30 2007 21:38:46 -04:00 jar31sccp.8-1-0-90.sbn
21      707135 Aug 30 2007 21:38:48 -04:00 Jar41.2-9-2-26.sbn
22      866919 Aug 30 2007 21:38:52 -04:00 Jar70.2-9-2-26.sbn
23      129476 Aug 30 2007 21:38:54 -04:00 P0030702T023.bin

24         459 Aug 30 2007 21:38:54 -04:00 P0030702T023.loads
25      685334 Aug 30 2007 21:38:56 -04:00 P0030702T023.sb2
26      129880 Aug 30 2007 21:38:56 -04:00 P0030702T023.sbn
27       49169 Aug 30 2007 21:38:58 -04:00 S00104000100.sbn
28         656 Aug 30 2007 21:38:58 -04:00 SCCP11.8-0-3S.loads
29         644 Aug 30 2007 21:38:58 -04:00 SCCP31.8-1-1SR2S.loads
30     2078210 Aug 30 2007 21:39:06 -04:00 SYS-1.0.1.SBN
31         660 Aug 30 2007 21:39:06 -04:00 term06.default.loads
32         660 Aug 30 2007 21:39:06 -04:00 term11.default.loads
33         644 Aug 30 2007 21:39:06 -04:00 term31.default.loads
34         591 Aug 30 2007 21:39:08 -04:00 TERM41.7-0-3-0S.loads
35         591 Aug 30 2007 21:39:08 -04:00 term41.default.loads
36         591 Aug 30 2007 21:39:08 -04:00 term61.default.loads
37         591 Aug 30 2007 21:39:08 -04:00 TERM70.7-0-3-0S.loads
38         591 Aug 30 2007 21:39:08 -04:00 term70.default.loads
39         591 Aug 30 2007 21:39:10 -04:00 term71.default.loads
40      893001 Aug 30 2007 21:39:12 -04:00 TNUX-1.0.1.SBN
41     2196478 Aug 30 2007 21:39:20 -04:00 TNUXR-1.0.1.SBN
42     1296760 Aug 30 2007 21:39:24 -04:00 WLAN-1.0.1.SBN
43        4627 Aug 30 2007 21:39:32 -04:00 admin_user.html
44      653523 Aug 30 2007 21:39:34 -04:00 admin_user.js
45        8160 Aug 30 2007 21:39:34 -04:00 Analog1.raw
46        8160 Aug 30 2007 21:39:34 -04:00 Analog2.raw
47        5280 Aug 30 2007 21:39:36 -04:00 AreYouThere.raw
48        5040 Aug 30 2007 21:39:36 -04:00 AreYouThereF.raw
49        8160 Aug 30 2007 21:39:36 -04:00 Bass.raw
50       12240 Aug 30 2007 21:39:36 -04:00 CallBack.raw
51       16040 Aug 30 2007 21:39:38 -04:00 Chime.raw
52        1029 Aug 30 2007 21:39:38 -04:00 CiscoLogo.gif
53        8160 Aug 30 2007 21:39:38 -04:00 Classic1.raw
54       16080 Aug 30 2007 21:39:40 -04:00 Classic2.raw
55       10800 Aug 30 2007 21:39:40 -04:00 ClockShop.raw
56         618 Aug 30 2007 21:39:40 -04:00 CME_GUI_README.TXT
57         953 Aug 30 2007 21:39:40 -04:00 delete.gif
58         495 Aug 30 2007 21:39:40 -04:00 DistinctiveRingList.xml
59       16344 Aug 30 2007 21:39:42 -04:00 dom.js
60         864 Aug 30 2007 21:39:42 -04:00 downarrow.gif
61        9600 Aug 30 2007 21:39:42 -04:00 Drums1.raw
62       13440 Aug 30 2007 21:39:42 -04:00 Drums2.raw
63       75650 Aug 30 2007 21:39:44 -04:00 en_bacd_allagentsbusy.au
64       83291 Aug 30 2007 21:39:44 -04:00 en_bacd_disconnect.au
65       63055 Aug 30 2007 21:39:46 -04:00 en_bacd_enter_dest.au
66       37952 Aug 30 2007 21:39:46 -04:00 en_bacd_invalidoption.au
67      496521 Aug 30 2007 21:39:48 -04:00 en_bacd_music_on_hold.au
68      123446 Aug 30 2007 21:39:48 -04:00 en_bacd_options_menu.au
69       42978 Aug 30 2007 21:39:50 -04:00 en_bacd_welcome.au
70       34794 Aug 30 2007 21:39:50 -04:00 en_bacd_xferto_operator.au
71        6146 Aug 30 2007 21:39:50 -04:00 ephone_admin.html
72       15840 Aug 30 2007 21:39:50 -04:00 FilmScore.raw
73       16080 Aug 30 2007 21:39:52 -04:00 HarpSynth.raw
74        8160 Aug 30 2007 21:39:52 -04:00 Jamaica.raw
75       16080 Aug 30 2007 21:39:52 -04:00 KotoEffect.raw
76        4658 Aug 30 2007 21:39:52 -04:00 logohome.gif
77      496521 Aug 30 2007 21:39:56 -04:00 music-on-hold.au
78       12720 Aug 30 2007 21:39:56 -04:00 MusicBox.raw
79        3724 Aug 30 2007 21:39:56 -04:00 normal_user.html
80       79908 Aug 30 2007 21:39:58 -04:00 normal_user.js
81        8160 Aug 30 2007 21:39:58 -04:00 Piano1.raw
82       15360 Aug 30 2007 21:39:58 -04:00 Piano2.raw
83        1347 Aug 30 2007 21:39:58 -04:00 plus.gif
84        9360 Aug 30 2007 21:40:00 -04:00 Pop.raw
85        7200 Aug 30 2007 21:40:00 -04:00 Pulse1.raw
86        4000 Aug 30 2007 21:40:00 -04:00 Ring1.raw
87        4000 Aug 30 2007 21:40:00 -04:00 Ring2.raw
88        4000 Aug 30 2007 21:40:02 -04:00 Ring3.raw
89        4000 Aug 30 2007 21:40:02 -04:00 Ring4.raw
90        4000 Aug 30 2007 21:40:02 -04:00 Ring5.raw
91        4000 Aug 30 2007 21:40:02 -04:00 Ring6.raw
92        4000 Aug 30 2007 21:40:04 -04:00 Ring7.raw
93         495 Aug 30 2007 21:40:04 -04:00 RingList.xml
94       10800 Aug 30 2007 21:40:04 -04:00 Sax1.raw
95       14160 Aug 30 2007 21:40:06 -04:00 Sax2.raw
96         843 Aug 30 2007 21:40:06 -04:00 sxiconad.gif
97         174 Aug 30 2007 21:40:06 -04:00 tab.gif
98        2410 Aug 30 2007 21:40:06 -04:00 telephony_service.html
99         870 Aug 30 2007 21:40:06 -04:00 uparrow.gif
100      16080 Aug 30 2007 21:40:08 -04:00 Vibe.raw
101        660 Aug 30 2007 21:40:08 -04:00 vlan.dat
102       9968 Aug 30 2007 21:40:08 -04:00 xml-test.html
103       3412 Aug 30 2007 21:40:10 -04:00 xml.template
104      11909 Aug 30 2007 21:40:18 -04:00 UC520W-8U-4FXO-K9-factory-4.2.0.cfg
105          0 Aug 14 2009 06:03:50 -04:00 FLASH
106          0 Aug 14 2009 06:03:50 -04:00 FLASH/autoattendant
107      94503 Jul 28 2009 22:12:46 -04:00 FLASH/autoattendant/AA_SBCS_v01.aef
108      96166 Jul 28 2009 22:12:48 -04:00 FLASH/autoattendant/AA_SBCS_v02.aef
109      15891 Jul 28 2009 22:12:48 -04:00 FLASH/autoattendant/AA_transfer.aef
110          0 Aug 14 2009 06:03:50 -04:00 FLASH/bacdprompts
111      26087 Jul 28 2009 22:12:50 -04:00 FLASH/bacdprompts/app-b-acd-2.1.2.3.tcl
112      37673 Jul 28 2009 22:12:50 -04:00 FLASH/bacdprompts/app-b-acd-aa-2.1.2.3.tcl
113          0 Aug 14 2009 06:03:48 -04:00 FLASH/Desktops
114     131470 Jul 28 2009 22:12:30 -04:00 FLASH/Desktops/CampusNight.png
115      80565 Jul 28 2009 22:12:32 -04:00 FLASH/Desktops/CiscoFountain.png
116       8156 Jul 28 2009 22:12:32 -04:00 FLASH/Desktops/CiscoLogo.png
117     138278 Jul 28 2009 22:12:34 -04:00 FLASH/Desktops/Fountain.png
118     109076 Jul 28 2009 22:12:34 -04:00 FLASH/Desktops/MorroRock.png
119     108087 Jul 28 2009 22:12:36 -04:00 FLASH/Desktops/NantucketFlowers.png
120      10820 Jul 28 2009 22:12:36 -04:00 FLASH/Desktops/TN-CampusNight.png
121       9657 Jul 28 2009 22:12:38 -04:00 FLASH/Desktops/TN-CiscoFountain.png
122       2089 Jul 28 2009 22:12:38 -04:00 FLASH/Desktops/TN-CiscoLogo.png
123       7953 Jul 28 2009 22:12:38 -04:00 FLASH/Desktops/TN-Fountain.png
124       7274 Jul 28 2009 22:12:40 -04:00 FLASH/Desktops/TN-MorroRock.png
125       9933 Jul 28 2009 22:12:40 -04:00 FLASH/Desktops/TN-NantucketFlowers.png
126          0 Aug 14 2009 06:03:48 -04:00 FLASH/Desktops/320x212x12
127        651 Jul 28 2009 22:12:44 -04:00 FLASH/Desktops/320x212x12/List.xml
128          0 Aug 14 2009 06:03:48 -04:00 FLASH/Desktops/320x212x16
129        651 Jul 28 2009 22:12:44 -04:00 FLASH/Desktops/320x212x16/List.xml
130          0 Aug 14 2009 06:03:48 -04:00 FLASH/Desktops/320x216x16
131        651 Jul 28 2009 22:12:42 -04:00 FLASH/Desktops/320x216x16/List.xml
132          0 Aug 14 2009 06:04:08 -04:00 FLASH/PHONES
133          0 Aug 14 2009 06:04:14 -04:00 FLASH/PHONES/7942_7962
134    2918613 Jul 28 2009 22:21:22 -04:00 FLASH/PHONES/7942_7962/apps42.8-4-1-23.sbn
135     485066 Jul 28 2009 22:21:24 -04:00 FLASH/PHONES/7942_7962/cnu42.8-4-1-23.sbn
136    2659498 Jul 28 2009 22:21:34 -04:00 FLASH/PHONES/7942_7962/cvm42sccp.8-4-1-23.sbn
137          0 Aug 14 2009 06:04:08 -04:00 FLASH/PHONES/7945_7965
138     485266 Jul 28 2009 22:20:56 -04:00 FLASH/PHONES/7945_7965/cnu45.8-4-1-23.sbn
139     335003 Jul 28 2009 22:21:06 -04:00 FLASH/PHONES/7945_7965/dsp45.8-4-1-23.sbn
140     754716 Jul 28 2009 22:21:10 -04:00 FLASH/PHONES/7945_7965/jar45sccp.8-4-1-23.sbn
141        638 Jul 28 2009 22:21:10 -04:00 FLASH/PHONES/7945_7965/SCCP45.8-4-2S.loads
142        642 Jul 28 2009 22:21:12 -04:00 FLASH/PHONES/7945_7965/term45.default.loads
143        642 Jul 28 2009 22:21:12 -04:00 FLASH/PHONES/7945_7965/term65.default.loads
144          0 Aug 14 2009 06:04:06 -04:00 FLASH/PHONES/7970_7971
145    2915997 Jul 28 2009 22:20:24 -04:00 FLASH/PHONES/7970_7971/apps70.8-4-1-23.sbn
146     460275 Jul 28 2009 22:20:26 -04:00 FLASH/PHONES/7970_7971/cnu70.8-4-1-23.sbn
147    2665016 Jul 28 2009 22:20:36 -04:00 FLASH/PHONES/7970_7971/cvm70sccp.8-4-1-23.sbn
148     539441 Jul 28 2009 22:20:38 -04:00 FLASH/PHONES/7970_7971/dsp70.8-4-1-23.sbn
149     700829 Jul 28 2009 22:20:40 -04:00 FLASH/PHONES/7970_7971/jar70sccp.8-4-1-23.sbn
150        638 Jul 28 2009 22:20:42 -04:00 FLASH/PHONES/7970_7971/SCCP70.8-4-2S.loads
151        642 Jul 28 2009 22:20:42 -04:00 FLASH/PHONES/7970_7971/term70.default.loads
152        642 Jul 28 2009 22:20:44 -04:00 FLASH/PHONES/7970_7971/term71.default.loads
153          0 Aug 14 2009 06:03:56 -04:00 FLASH/PHONES/7975
154    2918613 Jul 28 2009 22:19:54 -04:00 FLASH/PHONES/7975/apps75.8-4-1-23.sbn
155     485244 Jul 28 2009 22:19:56 -04:00 FLASH/PHONES/7975/cnu75.8-4-1-23.sbn
156    2661855 Jul 28 2009 22:20:06 -04:00 FLASH/PHONES/7975/cvm75sccp.8-4-1-23.sbn
157     335003 Jul 28 2009 22:20:08 -04:00 FLASH/PHONES/7975/dsp75.8-4-1-23.sbn
158     757132 Jul 28 2009 22:20:12 -04:00 FLASH/PHONES/7975/jar75sccp.8-4-1-23.sbn
159        638 Jul 28 2009 22:20:12 -04:00 FLASH/PHONES/7975/SCCP75.8-4-2S.loads
160        642 Jul 28 2009 22:20:14 -04:00 FLASH/PHONES/7975/term75.default.loads
161          0 Aug 14 2009 06:03:50 -04:00 autoattendant
162      94503 Jul 28 2009 22:12:46 -04:00 autoattendant/AA_SBCS_v01.aef
163      96166 Jul 28 2009 22:12:48 -04:00 autoattendant/AA_SBCS_v02.aef
164      15891 Jul 28 2009 22:12:48 -04:00 autoattendant/AA_transfer.aef
165          0 Aug 14 2009 06:03:50 -04:00 bacdprompts
166      26087 Jul 28 2009 22:12:50 -04:00 bacdprompts/app-b-acd-2.1.2.3.tcl
167      37673 Jul 28 2009 22:12:50 -04:00 bacdprompts/app-b-acd-aa-2.1.2.3.tcl
168          0 Aug 14 2009 06:03:48 -04:00 Desktops
169     131470 Jul 28 2009 22:12:30 -04:00 Desktops/CampusNight.png
170      80565 Jul 28 2009 22:12:32 -04:00 Desktops/CiscoFountain.png
171       8156 Jul 28 2009 22:12:32 -04:00 Desktops/CiscoLogo.png
172     138278 Jul 28 2009 22:12:34 -04:00 Desktops/Fountain.png
173     109076 Jul 28 2009 22:12:34 -04:00 Desktops/MorroRock.png
174     108087 Jul 28 2009 22:12:36 -04:00 Desktops/NantucketFlowers.png
175      10820 Jul 28 2009 22:12:36 -04:00 Desktops/TN-CampusNight.png
176       9657 Jul 28 2009 22:12:38 -04:00 Desktops/TN-CiscoFountain.png
177       2089 Jul 28 2009 22:12:38 -04:00 Desktops/TN-CiscoLogo.png
178       7953 Jul 28 2009 22:12:38 -04:00 Desktops/TN-Fountain.png
179       7274 Jul 28 2009 22:12:40 -04:00 Desktops/TN-MorroRock.png
180       9933 Jul 28 2009 22:12:40 -04:00 Desktops/TN-NantucketFlowers.png
181          0 Aug 14 2009 06:03:48 -04:00 Desktops/320x212x12
182        651 Jul 28 2009 22:12:44 -04:00 Desktops/320x212x12/List.xml
183          0 Aug 14 2009 06:03:48 -04:00 Desktops/320x212x16
184        651 Jul 28 2009 22:12:44 -04:00 Desktops/320x212x16/List.xml
185          0 Aug 14 2009 06:03:48 -04:00 Desktops/320x216x16
186        651 Jul 28 2009 22:12:42 -04:00 Desktops/320x216x16/List.xml
187          0 Aug 14 2009 06:04:08 -04:00 PHONES
188          0 Aug 14 2009 06:04:14 -04:00 PHONES/7942_7962
189    2918613 Jul 28 2009 22:21:22 -04:00 PHONES/7942_7962/apps42.8-4-1-23.sbn
190     485066 Jul 28 2009 22:21:24 -04:00 PHONES/7942_7962/cnu42.8-4-1-23.sbn
191    2659498 Jul 28 2009 22:21:34 -04:00 PHONES/7942_7962/cvm42sccp.8-4-1-23.sbn
192          0 Aug 14 2009 06:04:08 -04:00 PHONES/7945_7965
193     485266 Jul 28 2009 22:20:56 -04:00 PHONES/7945_7965/cnu45.8-4-1-23.sbn
194     335003 Jul 28 2009 22:21:06 -04:00 PHONES/7945_7965/dsp45.8-4-1-23.sbn
195     754716 Jul 28 2009 22:21:10 -04:00 PHONES/7945_7965/jar45sccp.8-4-1-23.sbn
196        638 Jul 28 2009 22:21:10 -04:00 PHONES/7945_7965/SCCP45.8-4-2S.loads
197        642 Jul 28 2009 22:21:12 -04:00 PHONES/7945_7965/term45.default.loads
198        642 Jul 28 2009 22:21:12 -04:00 PHONES/7945_7965/term65.default.loads
199          0 Aug 14 2009 06:04:06 -04:00 PHONES/7970_7971
200    2915997 Jul 28 2009 22:20:24 -04:00 PHONES/7970_7971/apps70.8-4-1-23.sbn
201     460275 Jul 28 2009 22:20:26 -04:00 PHONES/7970_7971/cnu70.8-4-1-23.sbn
202    2665016 Jul 28 2009 22:20:36 -04:00 PHONES/7970_7971/cvm70sccp.8-4-1-23.sbn
203     539441 Jul 28 2009 22:20:38 -04:00 PHONES/7970_7971/dsp70.8-4-1-23.sbn
204     700829 Jul 28 2009 22:20:40 -04:00 PHONES/7970_7971/jar70sccp.8-4-1-23.sbn
205        638 Jul 28 2009 22:20:42 -04:00 PHONES/7970_7971/SCCP70.8-4-2S.loads
206        642 Jul 28 2009 22:20:42 -04:00 PHONES/7970_7971/term70.default.loads
207        642 Jul 28 2009 22:20:44 -04:00 PHONES/7970_7971/term71.default.loads
208          0 Aug 14 2009 06:03:56 -04:00 PHONES/7975
209    2918613 Jul 28 2009 22:19:54 -04:00 PHONES/7975/apps75.8-4-1-23.sbn
210     485244 Jul 28 2009 22:19:56 -04:00 PHONES/7975/cnu75.8-4-1-23.sbn
211    2661855 Jul 28 2009 22:20:06 -04:00 PHONES/7975/cvm75sccp.8-4-1-23.sbn
212     335003 Jul 28 2009 22:20:08 -04:00 PHONES/7975/dsp75.8-4-1-23.sbn
213     757132 Jul 28 2009 22:20:12 -04:00 PHONES/7975/jar75sccp.8-4-1-23.sbn
214        638 Jul 28 2009 22:20:12 -04:00 PHONES/7975/SCCP75.8-4-2S.loads
215        642 Jul 28 2009 22:20:14 -04:00 PHONES/7975/term75.default.loads

Saurabh Verma Fri, 09/04/2009 - 06:49
User Badges:
  • Silver, 250 points or more

Hi Luke,


The ringer files are not in the ringlist directory. You will need to modify the tftp-server commands associated with the ringer files:


tftp-server flash:/ringtones/Analog2.raw alias Analog2.raw
tftp-server flash:/ringtones/AreYouThere.raw alias AreYouThere.raw
tftp-server flash:/ringtones/DistinctiveRingList.xml alias DistinctiveRingList.xml
tftp-server flash:/ringtones/RingList.xml alias RingList.xml


... and so on for the rest of the files as well.


HTH,

Saurabh

lukekrouse Fri, 09/04/2009 - 07:13
User Badges:

Some of them seem to be showing up. Is there a limit to how many can appear.


Here is the new sh flash:


EI-UC520-1#sh flash


-#- --length-- -----date/time------ path
1     25471036 Aug 30 2007 21:32:24 -04:00 uc500-advipservicesk9-mz.124-11.XW
2      1702519 Aug 30 2007 21:37:18 -04:00 APPS-1.0.1.SBN
3      2544709 Aug 30 2007 21:37:28 -04:00 apps11.1-1-2-26.sbn
4      2351206 Aug 30 2007 21:37:34 -04:00 apps31.8-1-0-89.sbn
5      1706643 Aug 30 2007 21:37:40 -04:00 cmterm_7936.3-3-5-0.bin
6       420122 Aug 30 2007 21:37:42 -04:00 cnu11.3-1-2-26.sbn
7       415208 Aug 30 2007 21:37:44 -04:00 cnu31.8-1-0-89.sbn
8      1998336 Aug 30 2007 21:37:50 -04:00 cnu41.2-7-6-26.sbn
9      1979692 Aug 30 2007 21:37:56 -04:00 cnu70.2-7-6-26.sbn
10      331483 Aug 30 2007 21:37:58 -04:00 CP7902080001SCCP051117A.sbin
11         871 Aug 30 2007 21:38:00 -04:00 CP7921G-1.0.1.LOADS
12     2111057 Aug 30 2007 21:38:08 -04:00 cvm11sccp.8-0-2-25.sbn
13     2105538 Aug 30 2007 21:38:18 -04:00 cvm31sccp.8-1-0-90.sbn
14     1960127 Aug 30 2007 21:38:26 -04:00 CVM41.2-0-2-26.sbn
15     1994898 Aug 30 2007 21:38:36 -04:00 CVM70.2-0-2-26.sbn
16      392191 Aug 30 2007 21:38:38 -04:00 dsp11.1-1-2-26.sbn
17      277845 Aug 30 2007 21:38:38 -04:00 dsp31.8-1-0-89.sbn
18     1447362 Aug 30 2007 21:38:44 -04:00 GUI-1.0.1.SBN
19      174049 Aug 30 2007 21:38:44 -04:00 jar11sccp.8-0-2-25.sbn
20      307415 Aug 30 2007 21:38:46 -04:00 jar31sccp.8-1-0-90.sbn
21      707135 Aug 30 2007 21:38:48 -04:00 Jar41.2-9-2-26.sbn
22      866919 Aug 30 2007 21:38:52 -04:00 Jar70.2-9-2-26.sbn

23      129476 Aug 30 2007 21:38:54 -04:00 P0030702T023.bin
24         459 Aug 30 2007 21:38:54 -04:00 P0030702T023.loads
25      685334 Aug 30 2007 21:38:56 -04:00 P0030702T023.sb2
26      129880 Aug 30 2007 21:38:56 -04:00 P0030702T023.sbn
27       49169 Aug 30 2007 21:38:58 -04:00 S00104000100.sbn
28         656 Aug 30 2007 21:38:58 -04:00 SCCP11.8-0-3S.loads
29         644 Aug 30 2007 21:38:58 -04:00 SCCP31.8-1-1SR2S.loads
30     2078210 Aug 30 2007 21:39:06 -04:00 SYS-1.0.1.SBN
31         660 Aug 30 2007 21:39:06 -04:00 term06.default.loads
32         660 Aug 30 2007 21:39:06 -04:00 term11.default.loads
33         644 Aug 30 2007 21:39:06 -04:00 term31.default.loads
34         591 Aug 30 2007 21:39:08 -04:00 TERM41.7-0-3-0S.loads
35         591 Aug 30 2007 21:39:08 -04:00 term41.default.loads
36         591 Aug 30 2007 21:39:08 -04:00 term61.default.loads
37         591 Aug 30 2007 21:39:08 -04:00 TERM70.7-0-3-0S.loads
38         591 Aug 30 2007 21:39:08 -04:00 term70.default.loads
39         591 Aug 30 2007 21:39:10 -04:00 term71.default.loads
40      893001 Aug 30 2007 21:39:12 -04:00 TNUX-1.0.1.SBN
41     2196478 Aug 30 2007 21:39:20 -04:00 TNUXR-1.0.1.SBN
42     1296760 Aug 30 2007 21:39:24 -04:00 WLAN-1.0.1.SBN
43        4627 Aug 30 2007 21:39:32 -04:00 admin_user.html
44      653523 Aug 30 2007 21:39:34 -04:00 admin_user.js
45        8160 Aug 30 2007 21:39:34 -04:00 Analog1.raw
46        8160 Aug 30 2007 21:39:34 -04:00 Analog2.raw
47        5280 Aug 30 2007 21:39:36 -04:00 AreYouThere.raw
48        5040 Aug 30 2007 21:39:36 -04:00 AreYouThereF.raw
49        8160 Aug 30 2007 21:39:36 -04:00 Bass.raw
50       12240 Aug 30 2007 21:39:36 -04:00 CallBack.raw
51       16040 Aug 30 2007 21:39:38 -04:00 Chime.raw
52        1029 Aug 30 2007 21:39:38 -04:00 CiscoLogo.gif
53        8160 Aug 30 2007 21:39:38 -04:00 Classic1.raw
54       16080 Aug 30 2007 21:39:40 -04:00 Classic2.raw
55       10800 Aug 30 2007 21:39:40 -04:00 ClockShop.raw
56         618 Aug 30 2007 21:39:40 -04:00 CME_GUI_README.TXT
57         953 Aug 30 2007 21:39:40 -04:00 delete.gif
58         495 Aug 30 2007 21:39:40 -04:00 DistinctiveRingList.xml
59       16344 Aug 30 2007 21:39:42 -04:00 dom.js
60         864 Aug 30 2007 21:39:42 -04:00 downarrow.gif
61        9600 Aug 30 2007 21:39:42 -04:00 Drums1.raw
62       13440 Aug 30 2007 21:39:42 -04:00 Drums2.raw
63       75650 Aug 30 2007 21:39:44 -04:00 en_bacd_allagentsbusy.au
64       83291 Aug 30 2007 21:39:44 -04:00 en_bacd_disconnect.au
65       63055 Aug 30 2007 21:39:46 -04:00 en_bacd_enter_dest.au
66       37952 Aug 30 2007 21:39:46 -04:00 en_bacd_invalidoption.au
67      496521 Aug 30 2007 21:39:48 -04:00 en_bacd_music_on_hold.au
68      123446 Aug 30 2007 21:39:48 -04:00 en_bacd_options_menu.au
69       42978 Aug 30 2007 21:39:50 -04:00 en_bacd_welcome.au
70       34794 Aug 30 2007 21:39:50 -04:00 en_bacd_xferto_operator.au
71        6146 Aug 30 2007 21:39:50 -04:00 ephone_admin.html
72       15840 Aug 30 2007 21:39:50 -04:00 FilmScore.raw
73       16080 Aug 30 2007 21:39:52 -04:00 HarpSynth.raw
74        8160 Aug 30 2007 21:39:52 -04:00 Jamaica.raw
75       16080 Aug 30 2007 21:39:52 -04:00 KotoEffect.raw
76        4658 Aug 30 2007 21:39:52 -04:00 logohome.gif
77      496521 Aug 30 2007 21:39:56 -04:00 music-on-hold.au
78       12720 Aug 30 2007 21:39:56 -04:00 MusicBox.raw
79        3724 Aug 30 2007 21:39:56 -04:00 normal_user.html
80       79908 Aug 30 2007 21:39:58 -04:00 normal_user.js
81        8160 Aug 30 2007 21:39:58 -04:00 Piano1.raw
82       15360 Aug 30 2007 21:39:58 -04:00 Piano2.raw
83        1347 Aug 30 2007 21:39:58 -04:00 plus.gif
84        9360 Aug 30 2007 21:40:00 -04:00 Pop.raw
85        7200 Aug 30 2007 21:40:00 -04:00 Pulse1.raw
86        4000 Aug 30 2007 21:40:00 -04:00 Ring1.raw
87        4000 Aug 30 2007 21:40:00 -04:00 Ring2.raw
88        4000 Aug 30 2007 21:40:02 -04:00 Ring3.raw
89        4000 Aug 30 2007 21:40:02 -04:00 Ring4.raw
90        4000 Aug 30 2007 21:40:02 -04:00 Ring5.raw
91        4000 Aug 30 2007 21:40:02 -04:00 Ring6.raw
92        4000 Aug 30 2007 21:40:04 -04:00 Ring7.raw
93         495 Aug 30 2007 21:40:04 -04:00 RingList.xml
94       10800 Aug 30 2007 21:40:04 -04:00 Sax1.raw
95       14160 Aug 30 2007 21:40:06 -04:00 Sax2.raw
96         843 Aug 30 2007 21:40:06 -04:00 sxiconad.gif
97         174 Aug 30 2007 21:40:06 -04:00 tab.gif
98        2410 Aug 30 2007 21:40:06 -04:00 telephony_service.html
99         870 Aug 30 2007 21:40:06 -04:00 uparrow.gif
100      16080 Aug 30 2007 21:40:08 -04:00 Vibe.raw
101        660 Aug 30 2007 21:40:08 -04:00 vlan.dat
102       9968 Aug 30 2007 21:40:08 -04:00 xml-test.html
103       3412 Aug 30 2007 21:40:10 -04:00 xml.template
104      11909 Aug 30 2007 21:40:18 -04:00 UC520W-8U-4FXO-K9-factory-4.2.0.cfg
105          0 Aug 14 2009 06:03:50 -04:00 FLASH
106          0 Aug 14 2009 06:03:50 -04:00 FLASH/autoattendant
107      94503 Jul 28 2009 22:12:46 -04:00 FLASH/autoattendant/AA_SBCS_v01.aef
108      96166 Jul 28 2009 22:12:48 -04:00 FLASH/autoattendant/AA_SBCS_v02.aef
109      15891 Jul 28 2009 22:12:48 -04:00 FLASH/autoattendant/AA_transfer.aef
110          0 Aug 14 2009 06:03:50 -04:00 FLASH/bacdprompts
111      26087 Jul 28 2009 22:12:50 -04:00 FLASH/bacdprompts/app-b-acd-2.1.2.3.tcl
112      37673 Jul 28 2009 22:12:50 -04:00 FLASH/bacdprompts/app-b-acd-aa-2.1.2.3.tcl
113          0 Aug 14 2009 06:03:48 -04:00 FLASH/Desktops
114     131470 Jul 28 2009 22:12:30 -04:00 FLASH/Desktops/CampusNight.png
115      80565 Jul 28 2009 22:12:32 -04:00 FLASH/Desktops/CiscoFountain.png
116       8156 Jul 28 2009 22:12:32 -04:00 FLASH/Desktops/CiscoLogo.png
117     138278 Jul 28 2009 22:12:34 -04:00 FLASH/Desktops/Fountain.png
118     109076 Jul 28 2009 22:12:34 -04:00 FLASH/Desktops/MorroRock.png
119     108087 Jul 28 2009 22:12:36 -04:00 FLASH/Desktops/NantucketFlowers.png
120      10820 Jul 28 2009 22:12:36 -04:00 FLASH/Desktops/TN-CampusNight.png
121       9657 Jul 28 2009 22:12:38 -04:00 FLASH/Desktops/TN-CiscoFountain.png
122       2089 Jul 28 2009 22:12:38 -04:00 FLASH/Desktops/TN-CiscoLogo.png
123       7953 Jul 28 2009 22:12:38 -04:00 FLASH/Desktops/TN-Fountain.png
124       7274 Jul 28 2009 22:12:40 -04:00 FLASH/Desktops/TN-MorroRock.png
125       9933 Jul 28 2009 22:12:40 -04:00 FLASH/Desktops/TN-NantucketFlowers.png
126          0 Aug 14 2009 06:03:48 -04:00 FLASH/Desktops/320x212x12
127        651 Jul 28 2009 22:12:44 -04:00 FLASH/Desktops/320x212x12/List.xml
128          0 Aug 14 2009 06:03:48 -04:00 FLASH/Desktops/320x212x16
129        651 Jul 28 2009 22:12:44 -04:00 FLASH/Desktops/320x212x16/List.xml
130          0 Aug 14 2009 06:03:48 -04:00 FLASH/Desktops/320x216x16
131        651 Jul 28 2009 22:12:42 -04:00 FLASH/Desktops/320x216x16/List.xml
132          0 Aug 14 2009 06:04:08 -04:00 FLASH/PHONES
133          0 Aug 14 2009 06:04:14 -04:00 FLASH/PHONES/7942_7962
134    2918613 Jul 28 2009 22:21:22 -04:00 FLASH/PHONES/7942_7962/apps42.8-4-1-23.sbn
135     485066 Jul 28 2009 22:21:24 -04:00 FLASH/PHONES/7942_7962/cnu42.8-4-1-23.sbn
136    2659498 Jul 28 2009 22:21:34 -04:00 FLASH/PHONES/7942_7962/cvm42sccp.8-4-1-23.sbn
137          0 Aug 14 2009 06:04:08 -04:00 FLASH/PHONES/7945_7965
138     485266 Jul 28 2009 22:20:56 -04:00 FLASH/PHONES/7945_7965/cnu45.8-4-1-23.sbn
139     335003 Jul 28 2009 22:21:06 -04:00 FLASH/PHONES/7945_7965/dsp45.8-4-1-23.sbn
140     754716 Jul 28 2009 22:21:10 -04:00 FLASH/PHONES/7945_7965/jar45sccp.8-4-1-23.sbn
141        638 Jul 28 2009 22:21:10 -04:00 FLASH/PHONES/7945_7965/SCCP45.8-4-2S.loads
142        642 Jul 28 2009 22:21:12 -04:00 FLASH/PHONES/7945_7965/term45.default.loads
143        642 Jul 28 2009 22:21:12 -04:00 FLASH/PHONES/7945_7965/term65.default.loads
144          0 Aug 14 2009 06:04:06 -04:00 FLASH/PHONES/7970_7971
145    2915997 Jul 28 2009 22:20:24 -04:00 FLASH/PHONES/7970_7971/apps70.8-4-1-23.sbn
146     460275 Jul 28 2009 22:20:26 -04:00 FLASH/PHONES/7970_7971/cnu70.8-4-1-23.sbn
147    2665016 Jul 28 2009 22:20:36 -04:00 FLASH/PHONES/7970_7971/cvm70sccp.8-4-1-23.sbn
148     539441 Jul 28 2009 22:20:38 -04:00 FLASH/PHONES/7970_7971/dsp70.8-4-1-23.sbn
149     700829 Jul 28 2009 22:20:40 -04:00 FLASH/PHONES/7970_7971/jar70sccp.8-4-1-23.sbn
150        638 Jul 28 2009 22:20:42 -04:00 FLASH/PHONES/7970_7971/SCCP70.8-4-2S.loads
151        642 Jul 28 2009 22:20:42 -04:00 FLASH/PHONES/7970_7971/term70.default.loads
152        642 Jul 28 2009 22:20:44 -04:00 FLASH/PHONES/7970_7971/term71.default.loads
153          0 Aug 14 2009 06:03:56 -04:00 FLASH/PHONES/7975
154    2918613 Jul 28 2009 22:19:54 -04:00 FLASH/PHONES/7975/apps75.8-4-1-23.sbn
155     485244 Jul 28 2009 22:19:56 -04:00 FLASH/PHONES/7975/cnu75.8-4-1-23.sbn
156    2661855 Jul 28 2009 22:20:06 -04:00 FLASH/PHONES/7975/cvm75sccp.8-4-1-23.sbn
157     335003 Jul 28 2009 22:20:08 -04:00 FLASH/PHONES/7975/dsp75.8-4-1-23.sbn
158     757132 Jul 28 2009 22:20:12 -04:00 FLASH/PHONES/7975/jar75sccp.8-4-1-23.sbn
159        638 Jul 28 2009 22:20:12 -04:00 FLASH/PHONES/7975/SCCP75.8-4-2S.loads
160        642 Jul 28 2009 22:20:14 -04:00 FLASH/PHONES/7975/term75.default.loads
161          0 Aug 14 2009 06:03:50 -04:00 autoattendant
162      94503 Jul 28 2009 22:12:46 -04:00 autoattendant/AA_SBCS_v01.aef
163      96166 Jul 28 2009 22:12:48 -04:00 autoattendant/AA_SBCS_v02.aef
164      15891 Jul 28 2009 22:12:48 -04:00 autoattendant/AA_transfer.aef
165          0 Aug 14 2009 06:03:50 -04:00 bacdprompts
166      26087 Jul 28 2009 22:12:50 -04:00 bacdprompts/app-b-acd-2.1.2.3.tcl
167      37673 Jul 28 2009 22:12:50 -04:00 bacdprompts/app-b-acd-aa-2.1.2.3.tcl
168          0 Aug 14 2009 06:03:48 -04:00 Desktops
169     131470 Jul 28 2009 22:12:30 -04:00 Desktops/CampusNight.png
170      80565 Jul 28 2009 22:12:32 -04:00 Desktops/CiscoFountain.png
171       8156 Jul 28 2009 22:12:32 -04:00 Desktops/CiscoLogo.png
172     138278 Jul 28 2009 22:12:34 -04:00 Desktops/Fountain.png
173     109076 Jul 28 2009 22:12:34 -04:00 Desktops/MorroRock.png
174     108087 Jul 28 2009 22:12:36 -04:00 Desktops/NantucketFlowers.png
175      10820 Jul 28 2009 22:12:36 -04:00 Desktops/TN-CampusNight.png
176       9657 Jul 28 2009 22:12:38 -04:00 Desktops/TN-CiscoFountain.png
177       2089 Jul 28 2009 22:12:38 -04:00 Desktops/TN-CiscoLogo.png
178       7953 Jul 28 2009 22:12:38 -04:00 Desktops/TN-Fountain.png
179       7274 Jul 28 2009 22:12:40 -04:00 Desktops/TN-MorroRock.png
180       9933 Jul 28 2009 22:12:40 -04:00 Desktops/TN-NantucketFlowers.png
181          0 Aug 14 2009 06:03:48 -04:00 Desktops/320x212x12
182        651 Jul 28 2009 22:12:44 -04:00 Desktops/320x212x12/List.xml
183          0 Aug 14 2009 06:03:48 -04:00 Desktops/320x212x16
184        651 Jul 28 2009 22:12:44 -04:00 Desktops/320x212x16/List.xml
185          0 Aug 14 2009 06:03:48 -04:00 Desktops/320x216x16
186        651 Jul 28 2009 22:12:42 -04:00 Desktops/320x216x16/List.xml
187          0 Aug 14 2009 06:04:08 -04:00 PHONES
188          0 Aug 14 2009 06:04:14 -04:00 PHONES/7942_7962
189    2918613 Jul 28 2009 22:21:22 -04:00 PHONES/7942_7962/apps42.8-4-1-23.sbn
190     485066 Jul 28 2009 22:21:24 -04:00 PHONES/7942_7962/cnu42.8-4-1-23.sbn
191    2659498 Jul 28 2009 22:21:34 -04:00 PHONES/7942_7962/cvm42sccp.8-4-1-23.sbn
192          0 Aug 14 2009 06:04:08 -04:00 PHONES/7945_7965
193     485266 Jul 28 2009 22:20:56 -04:00 PHONES/7945_7965/cnu45.8-4-1-23.sbn
194     335003 Jul 28 2009 22:21:06 -04:00 PHONES/7945_7965/dsp45.8-4-1-23.sbn
195     754716 Jul 28 2009 22:21:10 -04:00 PHONES/7945_7965/jar45sccp.8-4-1-23.sbn
196        638 Jul 28 2009 22:21:10 -04:00 PHONES/7945_7965/SCCP45.8-4-2S.loads
197        642 Jul 28 2009 22:21:12 -04:00 PHONES/7945_7965/term45.default.loads
198        642 Jul 28 2009 22:21:12 -04:00 PHONES/7945_7965/term65.default.loads
199          0 Aug 14 2009 06:04:06 -04:00 PHONES/7970_7971
200    2915997 Jul 28 2009 22:20:24 -04:00 PHONES/7970_7971/apps70.8-4-1-23.sbn
201     460275 Jul 28 2009 22:20:26 -04:00 PHONES/7970_7971/cnu70.8-4-1-23.sbn
202    2665016 Jul 28 2009 22:20:36 -04:00 PHONES/7970_7971/cvm70sccp.8-4-1-23.sbn
203     539441 Jul 28 2009 22:20:38 -04:00 PHONES/7970_7971/dsp70.8-4-1-23.sbn
204     700829 Jul 28 2009 22:20:40 -04:00 PHONES/7970_7971/jar70sccp.8-4-1-23.sbn
205        638 Jul 28 2009 22:20:42 -04:00 PHONES/7970_7971/SCCP70.8-4-2S.loads
206        642 Jul 28 2009 22:20:42 -04:00 PHONES/7970_7971/term70.default.loads
207        642 Jul 28 2009 22:20:44 -04:00 PHONES/7970_7971/term71.default.loads
208          0 Aug 14 2009 06:03:56 -04:00 PHONES/7975
209    2918613 Jul 28 2009 22:19:54 -04:00 PHONES/7975/apps75.8-4-1-23.sbn
210     485244 Jul 28 2009 22:19:56 -04:00 PHONES/7975/cnu75.8-4-1-23.sbn
211    2661855 Jul 28 2009 22:20:06 -04:00 PHONES/7975/cvm75sccp.8-4-1-23.sbn
212     335003 Jul 28 2009 22:20:08 -04:00 PHONES/7975/dsp75.8-4-1-23.sbn
213     757132 Jul 28 2009 22:20:12 -04:00 PHONES/7975/jar75sccp.8-4-1-23.sbn
214        638 Jul 28 2009 22:20:12 -04:00 PHONES/7975/SCCP75.8-4-2S.loads
215        642 Jul 28 2009 22:20:14 -04:00 PHONES/7975/term75.default.loads


Thank you so much for your help. I think we are almost finished.

Saurabh Verma Fri, 09/04/2009 - 07:22
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They should all show up. I think the default ring shows 2 options. Make sure select the line for which you want to change the ringtone. You can have up to 50 ring tones.


-Saurabh

lukekrouse Fri, 09/04/2009 - 07:50
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I believe I figured out why I am not getting all of the rings to show up. when i turn on the debug events i get the following:


EI-UC520-1#
Sep  4 14:57:53.875: TFTP: Server request for port 49161, socket_id 0x85F4A78C for process 165
Sep  4 14:57:53.875: TFTP: read request from host 10.1.1.11(49161) via BVI100
Sep  4 14:57:53.875: TFTP: Looking for ringlist.xml
Sep  4 14:57:53.951: TFTP: Opened flash:RingList.xml, fd 0, size 495 for process 165
Sep  4 14:57:53.951: TFTP: Sending block 1 (retry 0), socket_id 0x85F4A78C
Sep  4 14:57:53.955: TFTP: Received ACK for block 1, socket_id 0x85F4A78C
Sep  4 14:57:53.955: TFTP: Finished flash:RingList.xml, time 00:00:00 for process 165


I see that the phone is searching in the folder RingList.xml so I use the CLI



EI-UC520-1#more RingList.xml

       
                Analog 1
                Analog1.raw
       
       
                Bass
                Bass.raw
       
       
                Chime
                Chime.raw
       
       
                Jamaica
                Jamaica.raw
       
       
                Pop
                Pop.raw
       

Those are the only Ringers that are showing up in my phone. Is there something that I need to do to either A) copy the rings into that XML or B) change the folder in which the phone is looking for the ringers.


Either way I do not know how to fix that.


Thanks,


Luke

Saurabh Verma Fri, 09/04/2009 - 08:57
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Hi Luke,


In one of my earlier posts, I mentioned that the UC520 Software Pack has a CME-Support-Files-7.0.3.tar file. If you open up this file, you will find a "ringtones" folder that has a RingList.xml file (and a DistinctiveRingList.xml file). Both these files are up-to-date with all the ringers. Can you extract these two files on your flash? I think that will fix the issue.


Thanks,

Saurabh

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