Auto Attendant Transfers

Answered Question
Sep 3rd, 2009
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If I put an external long distance number in as an option say dial 1 to get to here in the auto attendant script, will it totally transfer them or will it charge my long distance?

Correct Answer by Brandon Buffin about 7 years 7 months ago

This would count against your LD. It would also take up 2 lines - one for the incoming call, one to send the call back out. The call would be hairpinned through your system for the duration of the call.


Hope this helps.


Brandon

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Correct Answer
Brandon Buffin Thu, 09/03/2009 - 07:56
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This would count against your LD. It would also take up 2 lines - one for the incoming call, one to send the call back out. The call would be hairpinned through your system for the duration of the call.


Hope this helps.


Brandon

hmjgriffon Thu, 09/03/2009 - 08:59
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Oh okay, that sucks, thanks Brandon, you've been a massive help man, I'd buy you dinner if you lived in jacksonville lol.

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