09-03-2009 11:02 AM - edited 03-13-2019 06:37 PM
Hello
I have unity express 3.2.1. I try to install cue-vm-license_25mbx_ccm_3.2.1.pkg.
I get this error:
cue-munich# software install upgrade url ftp://10.0.0.5/cue/cue-vm-license_25mbx_ccm_3.2.1.pkg username bla-la-la password 123
WARNING:: This command will install the necessary software to
WARNING:: complete an upgrade. It is recommended that a backup be done
WARNING:: before installing software.
Would you like to continue? [n]y
Downloading ftp cue-vm-license_25mbx_ccm_3.2.1.pkg
Bytes downloaded : 5307
Validating package signature ... done
ERROR: Package requires a previous installer version for non-clean install. You can do clean install or use helper, min version:(2, 0), current version: (2, 4, 0, 4), required version < min compatible version:(2, 4, 0, 1)
Can someone help me please
09-03-2009 12:10 PM
Hi Pavel,
If you are running this with CME then you are trying to use the wrong license file, note the _ccm_;
cue-vm-license_xxmbx_ccm_3.2.1.pkg
License information package for a 12-mailbox version of the Cisco Unity Express with VoiceMail application that works with ***Cisco Unified CallManager. For all Cisco Unity Express modules: AIM-CUE, NM-CUE, NM-CUE-EC & NME-CUE.
For Callmanager Express - CME it would look like this, note the _cme_
cue-vm-license_xxmbx_cme_3.2.1.pkg
Hope this helps!
Rob
09-03-2009 12:50 PM
Thank you for your answer.
I'm running ccm, not cme.
09-03-2009 01:06 PM
I've solved problem by myself
I need the command
software install clean url ftp://10.0.0.5/cue/cue-vm-license_25mbx_ccm_3.2.1.pkg username bla-la-la password 123
install not update
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