- Silver, 250 points or more
Basically I am having an issue. I want to a simple agent based campaign in Preview mode, which we have working fine. However I have written a custom application in CVP that does a database dip against an account number and then help to produce a screenpop. Basically since I have this in BAAccountNumber I would like to do this. However I am unsure as to how to get the call from the MR Routing client to either the CUCM Routing client or the CVP Client in order to complete my type 10 Send to VRU to CVP. Any ideas?