Solved: CUPS: DNS change

dsalamanca · ‎09-04-2009

Hello,

We changed the domain of our CUPS / CUCM servers, but now I see that the CUPC is unable to connect completely well: The softphone works fine and everything else, but it remains in status "not connected".

When I verify the status of the server, I see this:

Presence.domain=theolddomain.com

I have verified and everything is ok, on the administration page it's shown well.

Any ideas?

Regards,

Daniel

htluo · ‎09-04-2009

CUPC uses hostname and proxy domain to form the FQDN of the CUPS server.

If you changed the DNS domain, you should go to CUPS > System > Service Parameters > Cisco UP SIP Proxy to update the proxy domain.

Michael

http://htluo.blogspot.com

View solution in original post

htluo · ‎09-04-2009

CUPC uses hostname and proxy domain to form the FQDN of the CUPS server.

If you changed the DNS domain, you should go to CUPS > System > Service Parameters > Cisco UP SIP Proxy to update the proxy domain.

Michael

http://htluo.blogspot.com

dsalamanca · ‎09-06-2009

Thanks Michael, it was causing the problem!