Recording Calls with Unity

Unanswered Question
Sep 4th, 2009
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We are looking to upgrade a client to 7.x Unity and recording of calls came up. Does unity have a clean way to set up recording of a conversation by pressing a button to start/stop recording of calls without interupting a conversation with a client? If so do you have a link for the documentation explaining it?


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Overall Rating: 4 (1 ratings)
darylpotts Fri, 09/04/2009 - 10:33
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This is good info but when the user is going through the steps the end party would be placed on hold briefly while setting this up. I was wondering if there is a way to not do this and the system set it up in the background so that there is no interruption during the call.



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