Unity connection 7.x integration with Microsoft Outlook

Answered Question
Sep 4th, 2009

Hi,

1.We would like to know the procedure for integrating Uity connection 7.x with Outlook.

2.Can Unity connection 7.x integrate with Exchange?

Rgds./

Sack

I have this problem too.
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Correct Answer by Bradford Magnani about 7 years 4 months ago

Sachin,

The procedure for integrating UC with outlook is done via IMAP:

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/design/guide/7xcucdg010.html#wp1070504

As far as UC "talking to Exchange" UC 7.1(2) offers a new feature called "Accept and Relay"

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/release/notes/712cucrn.html#wp377292

Note the following:

Note that any actions the user takes on the relayed copy are not reflected on the message in the Connection message store. If the user does not regularly manage new messages in the Connection message store, the user mailbox may quickly exceed the mailbox quota because new messages are not subject to message-aging policies.

The mail store resides on UC and does not/cannot partner with any off-box mail stores.

Hope that helps,

Brad

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Correct Answer
Bradford Magnani Sat, 09/05/2009 - 04:16

Sachin,

The procedure for integrating UC with outlook is done via IMAP:

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/design/guide/7xcucdg010.html#wp1070504

As far as UC "talking to Exchange" UC 7.1(2) offers a new feature called "Accept and Relay"

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/release/notes/712cucrn.html#wp377292

Note the following:

Note that any actions the user takes on the relayed copy are not reflected on the message in the Connection message store. If the user does not regularly manage new messages in the Connection message store, the user mailbox may quickly exceed the mailbox quota because new messages are not subject to message-aging policies.

The mail store resides on UC and does not/cannot partner with any off-box mail stores.

Hope that helps,

Brad

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