CiscoWorks LMS monitor non-cisco devices?

Unanswered Question
Sep 5th, 2009

Is it possible for CiscoWorks to at least monitor non-cisco devices via SNMP? Also can User Tracker discover non-cisco IP phones such as polycom?

I have this problem too.
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Joe Clarke Sat, 09/05/2009 - 22:43

Yes and no. While RME and HUM can perform sone management of non-Cisco devices, support is very limited, and adding non-Cisco devices will eat up your license count.

User Tracking can find non-Cisco phones such as Polycoms, but it will only show them as end hosts, and not as IP phones.

David Niemann Sun, 09/06/2009 - 04:08

I'm really just looking for the ability to receive a trap and then generate an email alert from it. For example a UPS. If I receive a trap from it and have ciscoworks either forward the trap or generate an email alert for it. Would I just add the device manually in common services. Where would I see the trap information so that I can create the notification?

Joe Clarke Sun, 09/06/2009 - 08:21

This is not possible with LMS. LMS isn't even a general trap receiver for Cisco devices. It can only convert certain traps from Cisco devices into email notifications.

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