Solved: Unknown error from IME 7.0.1 to IPS4240 E3

n3tw0rker · ‎09-06-2009

Hi

I just upgraded our IPS4240 from IPS-K9-6.0 E2 to IPS-K9-7.0-1 E3. Then I installed the IME 7.0.1 in my workstation for Monitoring but I have an error encountered when adding our device

Error respone from IME server: Unknown error.

I already tried it w/ other workstation to avoid conflicts w/ some cisco managing applications. No luck..

I make sure also that there is no

other security device in the middle.

Someone have an idea?

andrey.dugin · ‎10-16-2009

As another way, you may add your sensors to proxy override list in java settings.

IME 7.0 uses Java network settings.

View solution in original post

smukhanin · ‎09-07-2009

See it http://www.cisco.com/en/US/docs/security/ips/7.0/configuration/guide/ime/ime_getting_started.html

try to change java version, check logs

n3tw0rker · ‎09-12-2009

Hi

Thanks smukhanin for the reply

But it's no the java, my version of java is the appropriate one.

Anyway, I already fix the problem recently. What I did was

1)Make sure that the java and adobe flash plugins are there.

2) Installed 6.2 version then add the 2

IPS 4240. (succesfull)

3) Then upgrade it to 7.0.1 and

it works fine.

But if you have a proxy in your network

also, you must allow your Management Server and all IPS to any (no need to authenticate)

andrey.dugin · ‎10-16-2009

As another way, you may add your sensors to proxy override list in java settings.

IME 7.0 uses Java network settings.