I have configured translation patterns that will force users to dial internally rather than nationally in order to reach offices on our converged voice/data network.
I have discovered that each translation pattern needs to be replicated for each css.
This makes for many translation patterns, currently 20 to cover our different sites, multiply this by the 60 CSS.
I am ok to configure all of the translation patterns but I now see a problem.
If the internal site is off the network and the user dials the PSTN national code as usual, he will never reach the site as the translation pattern will strip the digits back leaving the 4 digits.
Has anyone tried to achieve this.