Linksys SPA3102 no incoming call

jo_spa3102_user · ‎09-07-2009

Dear Cisco Tech, I have a Linksys ATA – SPA3102 from Engin. I ported my VOIP service to different provider. I can make outgoing calls but can not receive incoming calls. I am not sure what is wrong with the configuration. PLEASE … PLEASE HELP. Appreciate your assistance.

Alberto Montilla · ‎09-08-2009

Dear Sir;

This is probably related to the issue of UDP ports closed. Try setting NAT Keepalive Enable to YES (on the [Line] tab). Apply settings and reboot.

After that, please try again to see if you can receive calls.

Regards
Alberto