Calls come through after closing

Unanswered Question
Sep 8th, 2009

Hello, my customer is running some report and seeing calls getting through when they are closed or during holiday. Any idea.


I have this problem too.
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Jonathan Schulenberg Tue, 09/08/2009 - 09:25

Well assuming you aren't doing time of day routing in UCM or are prefixing the IVR by a Unity Call Handler, your script is not working as intended (obviously).

Do a reactive debug and walk though it to see where the coding error is.

Marco Villani Tue, 09/08/2009 - 09:43

The reactive debug is the first thing I did, the problem is that it doesn't happen all the time.


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