09-08-2009 05:47 AM - edited 03-14-2019 04:34 AM
Hello, my customer is running some report and seeing calls getting through when they are closed or during holiday. Any idea.
Thanks.
09-08-2009 09:25 AM
Well assuming you aren't doing time of day routing in UCM or are prefixing the IVR by a Unity Call Handler, your script is not working as intended (obviously).
Do a reactive debug and walk though it to see where the coding error is.
09-08-2009 09:43 AM
The reactive debug is the first thing I did, the problem is that it doesn't happen all the time.
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