09-08-2009 09:44 AM - edited 03-18-2019 11:39 PM
I can not remember where to turn of dial by name instead of number. End users want to dial ext numbers not names. Unity 5.0
09-08-2009 09:50 AM
You can change this per subscriber under Subscribers > Conversation > Message Addressing and Sending. You can also change this for new subscribers by modifying a subscriber template. If you want to change a group of (or all) existing subscribers, use Bulk Edit in the Tools Depot.
Users can also change this on the fly by pressing ##.
Hope this helps.
Brandon
09-08-2009 09:55 AM
is there somewhere in COS to change this?
09-08-2009 09:56 AM
Not to my knowledge.
Brandon
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