Problems with a CSC SSM20 module.

rcapao · ‎09-09-2009

Hi,

I have a firewall ASA5520 that has a CSC SSM20 module in it.

The module as the last OS (CSC SSM 6.3.1172.0), and the firewall as the OS 8.0(4).

The CSC SSM20 module, and the firewall, is configured like Cisco advice for this case.

The thing is like this,

when I put the module at work, doing what it was built for, sometimes the CPU goes to 100% of use.

I say some time, but it's more like â€¦ frequently.

At these times the memory is Â¼ at use.

When this happens, the client has no access to the Internet.

It's like the module has blocked the Internet access.

Can someone help me, please?

Thanks in advance,

Rui

gavin.jones · ‎10-01-2009

Hi,

I had exactly the same problem. TAC investigated for weeks and found that it is caused by HTTP debugs running. Try tuning off all debug logs under "Logs -> Settings"

Interestingly it was TAC that asked me to switch them on in an earlier case.

It seems OK now.