benzhao98 Wed, 09/09/2009 - 06:15
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Below is my configurations

gw-accounting file

primary ftp 164.4.249.82 username ben98 password 123456

maximum buffer-size 40

maximum fileclose-timer 60

maximum cdrflush-timer 45

cdr-format compact

totalogistix Tue, 03/30/2010 - 13:09
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I have the exact same issue on ISR2811 with 12.4.24 (T). were you able to figure out what the problem was?    

paolo bevilacqua Tue, 03/30/2010 - 14:27
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CSCtb72550 Bug Details


Call Detail Record File not created in FTP  Server


Symptoms: Call Detail Record (CDR) files  pushed via FTP are  not created on the FTP server.

Conditions:  This  symptom is observed when the gw-accounting file command is  configured to point to an FTP server.

Workaround:    Push the CDR records locally to the flash instead of to an FTP URL



totalogistix Tue, 03/30/2010 - 19:11
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is there a way to periodically move the file from flash to fTP?    

Aaron Harrison Wed, 03/31/2010 - 01:45
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Well - you could maybe use a scheduled EEM script to copy the output file?

paolo bevilacqua Wed, 03/31/2010 - 02:25
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So to avoid a simple image upgrade one starts tinkering workarounds ?

Aaron Harrison Wed, 03/31/2010 - 02:34
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Now now... question was 'could I', no 'should I'...

paolo bevilacqua Wed, 03/31/2010 - 02:49
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In that sense, Expect scripting predates EEM by 20 years, and work great.


But fortunately, not even Cisco dares to suggest that as workaround.

totalogistix Wed, 03/31/2010 - 06:59
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wow ok. so the best option is to upgrade. do you know if this has been fixed in 12.4.22YB4? thanks a lot for all your help guys.

Rob Huffman Wed, 03/31/2010 - 11:04
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Hi Kris,


Just an FYI 12.4.22YB4 is in the "known affected version list" as shown in the link below


http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtb72550



Here are the "fixed-in" versions


Fixed-In
15.1(0.21)T
12.2(32.8.11)SX332
12.2(32.8.11)YST273.11
12.4(24)YE
15.1(24.6.26)PIL13
15.0(1)M1.7
15.1(0.2.12)PIB13
12.4(25b)M0.18
12.4(24)T3
15.1(1)XB1
15.1(0.0.10)PIL14



Cheers!

Rob



Please support CSC Helps Haiti


https://supportforums.cisco.com/docs/DOC-8895


https://supportforums.cisco.com/docs/DOC-8727

Edson Vuma Mon, 10/15/2012 - 05:29
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Hi, everyone.


I have the same problem.

My IOS version is Version 15.1(4)M4

And I cant send the CDR files  to the FTP Server.


Here is are my commands:


gw-accounting file

primary ftp :[]/BibCme1/cdrtest1 username password

secondary ifs flash:cdrtest2

acct-template callhistory-detail

maximum buffer-size  25

maximum retry-count 5

maximum fileclose-timer 500

maximum cdrflush-timer 445

cdr-format compact

Where:

is the address of my FTP Server;



/BibCme1 is the FTP (See the image)





















cdrtest1 is the filename.



Putting the CDR on flash memory works, but I cant get it to work on the FTP Server that I need to configure the billing software (BillyBlues - Stonevoice Application Suite 2012).


Any help??

Or is there a way that I can copy the CDR from flash to FTP Server???


I have added the following command to force CME to send CDRs to BillyBlues too:

file-acct flush with-close


But I still cant do it.


Any help?


--

Regards
Edson Vuma

Network's Dust Sun, 07/03/2011 - 05:33
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Please try this:


R(config)#gw-accounting file

primary ftp BillyBlues_IP/billyblues/ username usr password pwd

maximum buffer-size 6

maximum retry-count 4

maximum fileclose-timer 300

where

• BillyBlues_IP is the IP address of the BillyBlues machine

• usr/pwd is the username/password of the local Administrator on the BillyBlues machine.

The following command to force CUCME to send CDRs to BillyBlues:

R# file-acct flush with-close

R# file-acct reset

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