- Bronze, 100 points or more
ill be brief, i just deployed two sites with the above and everything is working except MWI.
before deploying we did this in the Lab and it works (actually i have it here again and its working).
i checked my CTI CSS and my phone CSS and its fine. Not too sure whats going on but im assuming, based on previous posts, that is a CSS issue. ive done the JTAPI debugs but reading that is like cracking a code to me :)
thanks in advance for any pointers in the right direction.
PS. i did a site a couple of months ago for the same customer and same setup and MWI was working (Except in SRST). this site has now stopped working so im leaning towards some issue on the CUCM.
Just in case:
JTAPI APP USER - rp and cti ports associated with cti enabled (All ports registered and seen on CUE along with correct license)
Users have associated device and primary ext defined in CUCM.
when i run the wizard and enter the users i select thier primary ext and check mailbox.
Voicemail is working, i can leave and receive but no MWI