09-10-2009 07:36 AM
Hi
Downloaded the Ciscoworks QOS Policy Manager, installed on 2003 SP2
Had an error free installation however everytime I try to run the Qos policy management from the Ciscoworks homepage I get the following error...
"The QPM application is not fully started. Please close the window and try launching after few minutes"
Any ideas... anyone come across this before, I cant find any resources in the troubleshooting section.
Cheers
Matt
Solved! Go to Solution.
09-15-2009 07:34 AM
There does appear to be a conflict. Try shutting down Daemon Manager. Then, shutdown FrameworkService (I think this is anti-virus related), zabbix, and whatever dbsrv8.exe is associated with. Essentially, try shutting down all third-party services. Then restart Daemon Manager.
09-10-2009 07:36 AM
What version of QPM did you install? What version of LMS are you running? Post the output of the pdshow command.
09-10-2009 07:48 AM
Downloaded the demo packacke form cisco site.
Following these instructions:
Have installed Common Services which is all I need as per instructions.
Dont have LMS installed.
Have installed this demo on separate server as per instructions above.
Cheers
Matt
09-10-2009 07:52 AM
Okay, you said CiscoWorks CM in the subject, so I assumed you had LMS. Post a screenshot of the Common Services > Software Center > Software Update screen from the CiscoWorks homepage. Also, please post the pdshow command output from the server's CLI.
09-10-2009 07:55 AM
09-10-2009 07:52 AM
Process= Tomcat
State = Program started - No mgt msgs received
Pid = 6016
RC = 0
Signo = 0
Start = 9/10/2009 3:04:40 PM
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= TomcatMonitor
State = Running normally
Pid = 6108
RC = 0
Signo = 0
Start = 9/10/2009 3:04:44 PM
Stop = Not applicable
Core = Not applicable
Info = Tomcat Server up
Process= Apache
State = Program started - No mgt msgs received
Pid = 9640
RC = 0
Signo = 0
Start = 9/10/2009 3:05:35 PM
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= qpmDbEngine
State = Program started - No mgt msgs received
Pid = 8812
RC = 0
Signo = 0
Start = 9/10/2009 3:05:37 PM
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= qpmDbMonitor
State = Running normally
Pid = 8896
RC = 0
Signo = 0
Start = 9/10/2009 3:05:41 PM
Stop = Not applicable
Core = Not applicable
Info = DbMonitor Running Normally.
Process= QpmPDP
State = Program started - No mgt msgs received
Pid = 2108
RC = 0
Signo = 0
Start = 9/10/2009 3:05:42 PM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= QpmAppServer
State = Program started - No mgt msgs received
Pid = 9044
RC = 0
Signo = 0
Start = 9/10/2009 3:05:46 PM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= QpmCollector
State = Program started - No mgt msgs received
Pid = 9096
RC = 0
Signo = 0
Start = 9/10/2009 3:05:50 PM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= Proxy
State = Program started - No mgt msgs received
Pid = 7272
RC = 0
Signo = 0
Start = 9/10/2009 3:05:50 PM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= NameServer
State = Program started - No mgt msgs received
Pid = 7376
RC = 0
Signo = 0
Start = 9/10/2009 3:05:50 PM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= NameServiceMonitor
State = Running normally
Pid = 9380
RC = 0
Signo = 0
Start = 9/10/2009 3:05:54 PM
Stop = Not applicable
Core = Not applicable
Info = NameServer is fully up now !
Process= EDS
State = Running normally
Pid = 9356
RC = 0
Signo = 0
Start = 9/10/2009 3:05:58 PM
Stop = Not applicable
Core = Not applicable
Info = Initialization complete
Process= LicenseServer
State = Program started - No mgt msgs received
Pid = 9024
RC = 0
Signo = 0
Start = 9/10/2009 3:07:16 PM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= ESS
State = Program started - No mgt msgs received
Pid = 7212
RC = 0
Signo = 0
Start = 9/10/2009 3:07:16 PM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= EssMonitor
State = Running normally
Pid = 7836
RC = 0
Signo = 0
Start = 9/10/2009 3:07:20 PM
Stop = Not applicable
Core = Not applicable
Info = ESS is fully up now !
09-10-2009 07:52 AM
Process= EventFramework
State = Program started - No mgt msgs received
Pid = 6376
RC = 0
Signo = 0
Start = 9/10/2009 3:07:28 PM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= emsDbEngine
State = Program started - No mgt msgs received
Pid = 6200
RC = 0
Signo = 0
Start = 9/10/2009 3:07:30 PM
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= emsDbMonitor
State = Running normally
Pid = 8112
RC = 0
Signo = 0
Start = 9/10/2009 3:07:34 PM
Stop = Not applicable
Core = Not applicable
Info = DbMonitor Running Normally.
Process= diskWatcher
State = Running normally
Pid = 8128
RC = 0
Signo = 0
Start = 9/10/2009 3:07:34 PM
Stop = Not applicable
Core = Not applicable
Info = diskWatcher initialized OK.
Process= CSRegistryServer
State = Running normally
Pid = 7996
RC = 0
Signo = 0
Start = 9/10/2009 3:07:34 PM
Stop = Not applicable
Core = Not applicable
Info = CSRegistryServer is running in other process
Process= CSDiscovery
State = Never started
Pid = 0
RC = 0
Signo = 0
Start = N/A
Stop = Not applicable
Core = Not applicable
Info = Not applicable,
Process= CmfDbEngine
State = Program started - No mgt msgs received
Pid = 1912
RC = 0
Signo = 0
Start = 9/10/2009 3:07:36 PM
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= CmfDbMonitor
State = Running normally
Pid = 7744
RC = 0
Signo = 0
Start = 9/10/2009 3:07:40 PM
Stop = Not applicable
Core = Not applicable
Info = DbMonitor Running Normally.
Process= DCRServer
State = Running normally
Pid = 7612
RC = 0
Signo = 0
Start = 9/10/2009 3:07:41 PM
Stop = Not applicable
Core = Not applicable
Info = DCRServer is up and running
Process= CMFOGSServer
State = Program started - No mgt msgs received
Pid = 7748
RC = 0
Signo = 0
Start = 9/10/2009 3:07:52 PM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= emsServer
State = Program started - No mgt msgs received
Pid = 8028
RC = 0
Signo = 0
Start = 9/10/2009 3:07:52 PM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= EDS-GCF
State = Running normally
Pid = 6804
RC = 0
Signo = 0
Start = 9/10/2009 3:07:52 PM
Stop = Not applicable
Core = Not applicable
Info = GCF Initialization complete at Thu Sep 10 15:09:02 BST 2009
Process= jrm
State = Program started - No mgt msgs received
Pid = 6788
RC = 0
Signo = 0
Start = 9/10/2009 3:07:52 PM
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
09-10-2009 08:03 AM
I don't see any errors here. All processes are up. Post the NMSROOT/MDC/tomcat/logs/stdout.log and stderr.log. What is your current local time?
09-11-2009 04:55 AM
09-15-2009 12:08 AM
any ideas... only get a 60 day trial ;-(
09-15-2009 07:10 AM
Sorry, I missed the previous post. There are errors here, but it's not clear what is causing them. This could be a port conflict. on the server. Post the output of netstat -a -n -o -b.
09-15-2009 07:21 AM
09-15-2009 07:34 AM
There does appear to be a conflict. Try shutting down Daemon Manager. Then, shutdown FrameworkService (I think this is anti-virus related), zabbix, and whatever dbsrv8.exe is associated with. Essentially, try shutting down all third-party services. Then restart Daemon Manager.
09-15-2009 07:59 AM
Closed zabbix and dbsrv8.exe
working now, thanks so much for you help.
Regards
Matt
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