09-10-2009 08:53 AM - edited 03-18-2019 10:34 AM
Hi NetPro
I have a CCME whit one E1 ti connect to PSTN, inside have a ATA186 connect to FAX, when i send FAX to ATA number the call fail.
ISDN Call debug
.Sep 10 16:12:36.423: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8 callref = 0x0A96
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18384
Preferred, Channel 4
Calling Party Number i = 0x80, '22442013'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '5834010'
Plan:Unknown, Type:Unknown
Low Layer Compat i = 0x8090A3
.Sep 10 16:12:36.439: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0x8A96
Channel ID i = 0xA98384
Exclusive, Channel 4
.Sep 10 16:12:36.447: ISDN Se0/0/0:15 Q931: TX -> ALERTING pd = 8 callref = 0x8A96
Progress Ind i = 0x8188 - In-band info or appropriate now available
.Sep 10 16:12:43.591: %ISDN-6-CONNECT: Interface Serial0/0/0:3 is now connected to 22442013 N/A
.Sep 10 16:12:43.591: ISDN Se0/0/0:15 Q931: TX -> CONNECT pd = 8 callref = 0x8A96
.Sep 10 16:12:43.599: ISDN Se0/0/0:15 Q931: RX <- CONNECT_ACK pd = 8 callref = 0x0A96
.Sep 10 16:12:49.591: %ISDN-6-CONNECT: Interface Serial0/0/0:3 is now connected to 22442013 N/A
.Sep 10 16:13:17.912: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x0A96
Cause i = 0x8091 - User busy
.Sep 10 16:13:17.912: %ISDN-6-DISCONNECT: Interface Serial0/0/0:3 disconnected from 22442013 , call lasted 34 seconds
.Sep 10 16:13:17.912: ISDN Se0/0/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x8A96
.Sep 10 16:13:17.920: ISDN Se0/0/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x0A96
Cause i = 0x8090 - Normal call clearing
Any Idea?
09-10-2009 09:32 AM
My only idea is that the fax machine you're calling is already on a call and is busy. Sometimes fax machines take a bit of time after the last fax has hung up.
Here, it looks like a simply busy. I'm betting if you had called with an analog phone instead of a fax you would have had the same problem.
-nick
09-10-2009 11:10 AM
The fax it's not busy, when i call at fax have ring and fax tone... but when send a fax the call fail.
regards
09-10-2009 10:26 AM
Please send output of "show controllers E1". You may have slips due to lack of network-clock commands.
09-11-2009 06:11 AM
Hi
Attach the command show controller e1
CME-sysasap#show controllers e1
E1 0/0/0 is up.
Applique type is Channelized E1 - balanced
No alarms detected.
alarm-trigger is not set
Version info Firmware: 20070321, FPGA: 13, spm_count = 0
Framing is NO-CRC4, Line Code is HDB3, Clock Source is Line.
CRC Threshold is 320. Reported from firmware is 320.
Data in current interval (498 seconds elapsed):
0 Line Code Violations, 0 Path Code Violations
0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Total Data (last 24 hours)
0 Line Code Violations, 0 Path Code Violations,
0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins,
0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Regards
09-11-2009 10:37 AM
No slips. Are you using H.323 or SCCP on the ATA ? The first is preferred and you should apply the config from "troubleshooting ata fax" (search).
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