I have UC7.x and am trying to setup Mobility (simul-ring). However, there are a group of users that do not have hardphones.
The requirement is for users to use unity for voicemail (for both cell and their DID's).
If the users do not have hardphones, can they still use simul-ring (their cell phones will ring) and if they don't answer, the call will go to Unity VM.
I believe they require a hardphone (that's also plugged in), otherwise the call will go right to voicemail and will never ring the cell phone.