Hardware Problems

Unanswered Question
Sep 11th, 2009
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I try to install CCM6.1(2) in a HP DL380R05, with 4096MB RAM, 2'5GHZ DUAL and the system display what the hardware is uncompatible and i not install the CCM6.1(2).


Can you help me?


Thanks

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r.ferrero Fri, 09/11/2009 - 03:59
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Thanks.


My server and my CCM 6.1(2) are compatible.


But I have the following problems:

- I have a HP DL380G5 with 142GB HDD, 4096MB RAM, 2,5GHZ dual processor.

- I introduce the disc of Call Manager 6.1(2) and pass the Hardware Test and I click continue to install the CCM.

- When the system begin to install de CCM, the server told me that the Hardware is not supported for this platform.


Help me please.


A greeting.

r.ferrero Fri, 09/11/2009 - 04:17
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Sorry, it is 2,33MHz.


An all is correct with the matrix compatibility.

svuddanti Fri, 09/11/2009 - 05:19
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HP DL380G5 Raid array controller shoud be Array P400 Controller with 256MB cache



ma.romero Fri, 09/11/2009 - 06:48
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Hi,


I want to install the following in two separate severs:

- CCM6.1(2) and the server display the errors:

- The hardware is not supported by the system

- IPCC 5.0(2)with OS 2003.1.2:

- BIOS version is P56-09/29/2008. the tested version is P56-12/28/2006, version RAID firmware is 5.22 and firmware support by this system is 2.08. Too, the CPU speed is not the expected 2333MHz, the actual speed is 2500MHz.


What have I do to install those software?


Thanks.




svuddanti Fri, 09/11/2009 - 06:55
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What is raid controller name?


Configure disks to raid 1



ma.romero Fri, 09/11/2009 - 06:54
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What do you mean with HP DL380G5 Raid array controller shoud be Array P400 Controller with 256MB cache ?


svuddanti Fri, 09/11/2009 - 06:57
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You can't install software controller is not P400.


I faced same problem to install CCM 7.0

ma.romero Sun, 09/13/2009 - 12:00
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OK.


Thanks for all.


I need to install the P400 controller into the server.



ma.romero Mon, 09/14/2009 - 08:06
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Hi,


I install a firmware of P400 Raid controller to versus 2.08, but i have a problems with the BIOS firmware P56-12/28/2006, when a install into the server, which not start and i have to restore the BIOS firmware again.


I don't know what to do more.


The Media Check of CCM 6.1(2) pass but when i start with the installation appear a message: the hardware is incompatible.


When I try to install Cisco OS 2003.1.2 the same that the Raul's message and me.



svuddanti Mon, 09/14/2009 - 22:16
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Check CCM working hardware resources. This may help you


Processor Speed 2333

CPU Type Intel® Xeon (R) CPU 5140 @2.33GHz

Memory 4096 Mbytes


RAID Details

Smart Array P400 in Slot 1

Bus Interface: PCI

Raid 6 (ADG) Status: Disable

RAID 6 (ADG) Enabler Status: Enabled

Controller Status: OK

Chassis Slot:

Hardware Revision: Rev E

Firmware Version: 5.20

Cache Status: OK

Total Cache Size: 256 MB


Logical Drive: 1

Size: 68.3 GB

Fault Tolerance: RAID 1+0

Status: OK


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