I have an issue where one particular user won't sync from CCM to CUPS. All other users are are ok and the CCM config for the problem user is all ok. When I go to CUPS Application\CUPC\User Settings the user is listed but without any devices or licensing allocated (there are two watchers however). The only thing I can see is that the username in CCM/CUPS closely matches an existing user - problem user is owens, similar user is owensk.
Has anyone experienced any problems with closely matching usernames ?