IVR : DTMF between CCM 6.0 and CUE 7.0.2

iantra123 · ‎09-11-2009

I experience dtmf problem in configuration of a CUE-IVR from any CCM 6.

The connection is in g711u.

dtmf : rtp-nte and sip-notify.

but no result.

Is there any docs for implementing this

Have you any issues?

charles.george · ‎12-24-2009

Hello,

i am having the same issue.

did you ver get this corrcted and if so what was the fix

Jonathan Schulenberg · ‎12-24-2009

As of firmware 1.3(4), the 7937 does not support dialing the + character. There is apparently an enhancement request open to address this but I have yet to see it first-hand.

charles.george · ‎12-24-2009

Hello Jonathan,

Thanks for the response but my situations is 7961 phone that you can call Unityexpress via JTAPI but when the call is nailed up

when you type in your VM password Unity does not respond\hear your entry

Respectfully Charles George

Date: Thu, 24 Dec 2009 06:55:33 -0700
From: supportforums-donotreply@cisco.com
To: cisco1_3@hotmail.com
Subject: New message: "IVR : DTMF between CCM 6.0 and CUE 7.0.2"
charles.george,
A new message was posted in the Discussion thread "IVR : DTMF between CCM 6.0 and CUE 7.0.2":
https://supportforums.cisco.com/message/2009582#2009582
Author : Jonathan Schulenberg
Email : jschulenberg@pdspc.com
Profile : https://supportforums.cisco.com/people/j.schulenberg
Message: