09-11-2009 04:45 AM
I have LMS 3.1 on win 2003 R2 standard edition with sp2. It is working in AAA mode. When I am trying to go to CS-> device & credential, next page is not opening ... As a result i am not able to run discovery.
Why it is happening and from where I can get log related to such problem.
Solved! Go to Solution.
09-13-2009 10:45 AM
Devices will appear unreachable to discovery if the SNMP credentials you configured in Discovery are wrong. Double-check that you have entered the correct SNMP credentials for those unreachable devices.
Yes, you need to start a new thread for IPM.
09-11-2009 08:46 AM
What error do you get trying to launch Device Discovery?
09-11-2009 10:13 AM
after clicking on device discovery within device & credential option, discovery summary page is not comming. I waiting for an hour or more. then it is giving page cannot be displayed. so, i am not able to provide seed info and start discovery.
09-11-2009 10:33 AM
Post the output of the pdshow command.
09-11-2009 11:25 AM
09-11-2009 03:49 PM
Post screenshots of the Services control panel showing all of the CiscoWorks services.
09-11-2009 09:10 PM
09-11-2009 09:17 PM
You've set all of the CiscoWorks services to be Automatic. This is wrong, and will break LMS. You need to set the following services back to Manual start, then reboot:
CiscoWorks ANI database engine
CiscoWorks RME NG database engine
CiscoWorks Tomcat Servlet Engine
CiscoWorks Web Server
CWAWFEngine database engine
CWCS Cmf database engine
DFM dfmEpm database engine
DFM dfmFh database engine
DFM dfmInv database engine
IPM NG database engine
You also need to disable Kiwi as it is interfering with the syslog daemon that is included with LMS.
09-11-2009 11:22 PM
Made specified services as manual start. Disabled Kiwi. Restarted daemon manager. Also rebooted the server. But the problem persists.
09-12-2009 08:43 AM
Post the new pdshow output, the CSDiscovery.log, and the list of contents under NMSROOT/conf/csdiscovery.
09-12-2009 12:28 PM
09-12-2009 12:34 PM
Delete the NMSROOT/conf/csdiscovery/DiscoveryStatusObj file, then try and launch the Discovery configuration page.
09-13-2009 10:12 AM
gr8.. Yes clarke.. I am able to get into the discovery config page and start discovery.
But after the discovery is complete, in summary page it is showing all the discovered devices as unreachable. Whereas I am able to ping all those discovered devices from server CLI. I want to know why this is happening. Also I am not able to get IPM reports. I dont have HUM. What are the reports can I get at max. Do I need to open another discussion for this or can we continue.
Actually I am taking control of the server via remote connection (RDP). hence I am late to reply. Currently I am not getting remote connectivity. I will be back soon.
09-13-2009 10:45 AM
Devices will appear unreachable to discovery if the SNMP credentials you configured in Discovery are wrong. Double-check that you have entered the correct SNMP credentials for those unreachable devices.
Yes, you need to start a new thread for IPM.
09-14-2009 03:20 AM
Thanx a lot ....... received the devices.
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