1-800 Numbers

Unanswered Question
Sep 11th, 2009

When someone calls an 800 number on our system, how do you get it to go to a certain number? We have two 800 numbers now but I can't see how they get to the numbers that they goes to now. Were do I look?

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
rob.huffman Fri, 09/11/2009 - 07:22

Hey David,

This is almost always done at the Telco/provider level. So we have many 1-800 , 1-888 numbers, when they are ordered we ask for the to term on our DID number xxxx. If a change is needed we contact the Telco and ask for the Term to change from xxxx to yyyy.

Hope this helps!



This Discussion