Voicemail time stamp off one hour

Unanswered Question
Sep 11th, 2009

Cisco 2851 router w/CUE-AIM module intergrated with Call Manager 5

Ntp correct on servers and routers and switches, voice mail time stamps off by one hour

Unity express on AIm is ver 2.3

service engine license 1.20

Do i need to upgrade the AIM module software to fix this issue or can I somehow check/reset time on the aim module itself and if so how to do that in the aim module?

Haven't ever worked with CUE Aim integrated with CCM so any advice would be appreciated. Thanks.

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mohbala Thu, 10/08/2009 - 05:23

Do the following

login to the cue

#show ntp association

and check the time in cue make sure you have the correct time in cue and also pointing to the ntp server if that does not work make the router as ntp master and point the cue ntp the router ip address that should resolve it

jamesbruce Thu, 10/08/2009 - 06:10

Thanks for the reply, figured that out and it seemed to work, thanks

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