7975G Background image on CUCM 7.x

Unanswered Question
Sep 11th, 2009

I followed the documetation exactly to set a background image on a 7975G. The thumbnail images shows up fine but when I try to request the image I get a "File not found" error. I checked the syntax of the List.xml file and also reset the TFTP service but I still get the error. The Realtime RTMT trace file states the following:

9/11/2009 17:08:42.242 TFTP|TFTPEngine::processMessage[0x964cf48~11~], Unexpected Opcode[5] Expecting ACK Block[685], Socket[16] FileName[Desktops/320x216x16/Gray.png], th_block [0] Abort...|<CLID::StandAloneCluster><NID::NAMEOFPUBLISHER><LVL::Error><MASK::0004>

what could this error mean?

My List.xml file:


<ImageItem Image="TFTP:Desktops/320x216x16/TN-Gray.png" URL="TFTP:Desktops/320x216x16/Gray.png"/>


Thanks in advance for your help.

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